SENIOR CUSTOMER SERVICE ASSOCIATE FULL TIME
: Job Details :

The Senior Customer Service Associate is responsible for positively impacting the customer experience by effectively training and mentoring other Customer Service Associates and Customer Service Associate Trainees, and providing feedback to the store management team regarding their performance. The Senior Customer Service Associate also works as a member of the store sales team to lead a positive customer and brand experience, and promote sales. The Senior Customer Service Associate is a keyholder and must be proficient in opening and closing procedures in addition to running registers and maintaining sales floor standards. The Senior Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. The position is a member of the Retail Team. Follow all Goodwill policies and safety procedures. Must possess professional etiquette. Role model, train, and mentor other Customer Service Associates and Customer Service Associate Trainees o...Customer Service, Associate, Customer Experience, Sales, Retail