Title: Senior Data Analyst (US Citizens)
Location: Chattanooga, TN 37402
Duration: 1 year+
Shift Timings: 8:30 - 5:00 Monday-Friday
Salary: $57,700 to $65,000 with full benefits
Job Description: - Serves as a resource to city departments in developing, reporting, and utilizing metrics and data visualizations.
- Demonstrates the ability to present complex information related to data, performance and evaluation to diverse audiences and stakeholders.
- Utilizes the city's open government platform to create effective monitoring and reporting systems that tie in to organizational decision making (e.g., budgetary, operational, strategic and otherwise).
- Maintains and collaborates on designing the technology platform to effectively monitor key performance indicators.
- Ensures the regular collection of data and subsequent reporting of data for the city within the organization and to external stakeholders.
- Develops and recommends operational strategies based on results of data analysis activities. Compiles data and statistics using quantitative and qualitative methodology.
- Employs principles and applications of mathematics and statistics, which may require knowledge of research methodology and techniques.
- Creates, updates, maintains and monitors the city's automated Extract, Transform and Load (ETL) workflows connected to the city's various applications and services.
- Shepherds open datasets through the open data workflow process prior to being posted on the open data portal.
- Works with representatives from city government and external organizations to coordinate contributions of data to a public platform or portal.
- Performs onsite data reviews to understand the business processes, data capture methods, in order to understand the data structure and value of the data being opened.
- Oversees monitoring of data quality and identifies methods for improving quality of data being published.
- Supports third party intermediaries wishing to access; and makes data accessible to different users through tools and applications.
- Provide training on the open data program, platform and applications built on top of the open datasets.
- Uses data to spotlight potential inequities in City services, systems, and programs.
- Facilitate the impactful use of open data by collaborating with communities and ensure all data added to open data portal is useful, usable, and accessible.
- Must meet regular attendance requirements.
- Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
- Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
- Perform other duties as assigned by the manager.
Minimum Qualifications: - Bachelor's degree from an accredited college or university with major course work in business management, computer science, public administration, finance, information systems, mathematics, statistics, or any related fields; and three (3) years of experience in utilizing data for operational or financial analysis, or any combination of equivalent experience and education.
- Master's Degree preferred.
Role & Responsibilities: - Ability to research and provide formal analyses and recommendations.
- Ability to analyze data to evaluate effectiveness and make recommendations based on insights.
- Ability to understand both qualitative and quantitative aspects of data and performance measurement.
- Works collaboratively and maintains positive interdepartmental partnerships.
- Demonstrated capacity for innovation, self-motivation, self-learning, and goal achievement.
- Strong critical and creative thinking skills to assess and resolve problems or issues by gathering and assessing information and using independent, professional judgment.
- Skilled in working with a variety of internal and external stakeholders.
- Skill in effective written and oral communications that articulate complex information and issues clearly and simply.
- Skilled in gaining insight from quantitative and qualitative data.
- Knowledge of various best practices for extracting, transforming, and loading data from one system to another system.
- Understanding of dataflow programming and transformations with ETL tools.
- Knowledge of GIS and mapping concepts (geocoding, projections, etc.), including common commercial platforms and open source platforms; Knowledge of professional collection development principles.
- Programming languages; creative problem solving; and open data concepts.
- Experience working with Python/R scripting for custom data transformation.
- Ability to work with web services API; and Skill in using a computer and related software applications.