Phaxis LLC
Location: Indianapolis,IN, USA
Date: 2024-11-03T08:22:50Z
Job Description:
Responsibilities
- Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues
- Continuously identify opportunities for process improvements and drive initiatives to enhance team performance and customer satisfaction
- Provide technical support for desktops, laptops, and mobile devise in a Windows environment
Qualifications
- 5+ years of experience in desktop support
- Experience with network and infrastructure support
- Strong knowledge of Windows operating systems and applications
- Strong problem solving and analytical skills, including experience with troubleshooting and root cause analysis
- Excellent customer service and communication skills
- Bachelor's degree in computer science or information technology