About the Team
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About the Role
DoorDash is looking for a Senior Director of Design to take on the pivotal role of Head of Product Design for Merchants. In this position, you'll spearhead our talented product design team and leadership, crafting a comprehensive end-to-end experience for our merchants. Through your leadership and vision, you will help DoorDash fulfill its ambition to be the trusted go-to partner for every merchant looking to grow their businesses.
You're excited about this opportunity because you will…
- Set the vision for the merchant design, and define the pragmatic milestones to achieve the vision with the cross-functional team
- Deeply immerse yourself into the complexity of the merchant design problems, drive meaningful solutions, and make a measurable impact on business
- Actively practice and evangelize customer-centric thinking organizationally
- Play a strong partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company's mission
- Partner with the design leaders in consumer and driver experiences to build a holistic journey in a three-sided marketplace
- Hire the best talents who will raise the bar at DoorDash
- Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals
- Build a culture that elevates the team, in terms of both performance and morale
- Establish the operation model that increases the team's effectiveness
- Align the team's priorities and deliverables to the company's overarching strategy and goals
- Be an inspirational leader through your creativity, vision, commitment, and persistence
We're excited about you because…
- You thrive in a fast-paced product environment
- You exhibit a strong bias toward action
- You can think and scale at 10x
- You are a proactive problem solver, not just a problem identifier
- You are curious, and willing to go above and beyond the job description
- You are a respected people manager with high EQ; You know how to motivate a team even in the most challenging times
- You attract top talents and hire people who will raise the bar
- You are able to stand up for shipping the quality product for customers
- You make a great thought partner with cross-functional teams
- You are an excellent storyteller and effective communicator
- You exude a can-do attitude and enthusiasm
- You are self-aware and humble
- You have a strong portfolio showcasing the problem-solving skill at large scale and high design caliber
- 15+ years of experience in design, with minimum 7 years in team building and management
- Have managed and scaled a team of 20+
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