Location: Chicago,IL, USA
The Senior Director, Flexible Housing Pool (FHP) is responsible for the leadership, operations, and collaboration of the FHP. The FHP is a cross-sector investment and innovative program delivery strategy to increase housing resources in Chicago and Cook County for populations at the intersection of homelessness and other complex service needs. The Senior Director is responsible for relationships with key stakeholders in the health care, public and social services sectors, including subcontractor of the Center for Housing and Health (CHH). The Senior Director will oversee contract deliverables, expansion and quality management for the project. The Center for Housing and Health is a supporting organization of AIDS Foundation Chicago.
The salary range for this role is $97,000 to $114,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Program Leadership, Sustainability and Expansion
Develop and facilitate implementation of the Flexible Housing Pool (FHP)'s annual priorities
Participate in the research and planning of new projects
Strategically manage and implement program growth
Hire, train, mentor, and supervise assigned staff; support in the recruitment and selection of team staff; create scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures; Ensure professional development for all FHP staff members
Provide leadership of the FHP, including all aspects of operations
Ensure program metrics and outcomes are achieved
Incorporate and align AFC/CHH's Racial Equity Action Plan (REAP)'s goals and objectives into the FHP
Monitor expenses for FHP with support of Finance team
Ensure contract compliance and that proposed program scopes of work are met
Review and correct data to ensure accuracy for reports delivered to public and private funders
Partnerships
Manage relationships with subcontracted partners
Present to and support the FHP Governance Council, as needed
Provide leadership and support for FHP Collaboration workgroups (i.e. Racial Equity, Lived Experience Advisory Committee, Sustainability)
Support the execution of evaluations and research studies
External Affairs
Foster and strengthen relationships with collaboratives, investors and partners within the FHP portfolio, including the city of Chicago's Service Coordination and Navigation (SCaN) program, Illinois Department of Corrections, Wellness West, and the South Side Healthy Communities Collaborative
Present on the Flexible Housing Pool at national and local conferences
Maintain strong connections with funders of CHH projects
Lead or participate in committees of the Chicago Continuum of Care and other related systems of care
Communicate with contracts at state and county agencies that support the implementation of the FHP
Other
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
One (1) Director
Three (3) Senior Managers, FHP
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor's degree in Human Services or related field and 3 or more years' experience in Homelessness and/or Healthcare sectors
Two or more years supervisory experience
Preferred Qualifications
Master's degree in Human Services or related field
Five or more years' experience in Homelessness and/or Healthcare sectors
Three or more years supervisory experience
Established networks and contacts in the field
KNOWLEDGE, SKILLS, AND ABILITIES
Exceptional relationship-building and communication skills
Strong leadership and management skills
Knowledge of the homeless service system and other crisis service systems
Ability to present to large groups, and a comfort level with presentations generally
Excellent analytical abilities
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone. Some travel required within the city of Chicago, Suburban Cook County and occasionally nationwide.