Senior Director, Health Center Operations
: Job Details :

(click to view)Honor Community Health is a 501c3 Federally Qualified Health Center co-located within 20 locations. Our mission is to provide for the health and wellness needs of the underserved of Oakland County through the provision of comprehensive, integrated primary, behavioral health, and dental care. We serve all populations regardless of their ability to pay. Our team is passionate about serving the people of Oakland County. IMPORTANT: All applications MUST be completed in its entirety to be considered.

*NOTE: COVID -19 Vaccinations are recommended

Position Description

Reporting to the Chief Operating Officer, the full time, exempt Director, Health Center Operations is responsible for leading Honors day-to-day clinical operations, guiding clinical policy and workflow development and implementation, and managing clinical support team members across Honor locations. The Director is a critical member Honor Community Healths leadership team with responsibilities that drive effective, high quality, clinical care, teamwork and communication in Honors care teams as well as support the organizations achievement of clinical performance outcomes, short- and long-term strategic goals, and a culture focused on patient centricity and service excellence.

What are we looking for?

• BSN or a Masters degree in related field strongly preferred.
• 5 years of progressive experience in health care service delivery.
• 3 or more years of recent management experience within the healthcare industry is required.
• Experience in a primary care setting is strongly preferred. Experience with Federally Qualified Health Centers is also highly desired.
• Use of and understanding of electronic health records (EHR) is required.
• Proficient use and understanding of Microsoft applications.
• Ability to communicate and collaborate effectively via presentations, verbally, and in emails - with staff, providers, and a diverse group of leaders (internally and at a payer partner level).
• Process excellence and/or use of LEAN Six Sigma methodology highly desired.
• Current Michigan licensure associated with any professional degrees or occupation.
• A flexible and positive attitude
• Ability to work in a fast-paced environment
• Creating an excellent patient experience
• Patient focused mindset

What do we Offer?

• Competitive Wages
• 401k with company match
• Medical, Dental and Vision insurance
• Employer Paid Life Insurance
• Employer Paid Short-Term and Long-Term Disability Insurance
• 4-6 Weeks Paid Time Off for Full-Time Employees
• Paid Time off for Part-Time Employees
• Paid Diversity Day and Holidays
• Paid Bereavement Leave
• Parental Leave
• LifeMart Discount Program for all employees
• Continuing Medical Education (CME) Allowance for Clinicians
• Free Malpractice Insurance
• License Reimbursement
• Free Employee Assistance Program
• Public Service Loan Forgiveness to all Full-Time Employees
• National Health Service Corp (NHSC) for licensed health care providers and offers up to $50,000 toward student loans

Why work for Honor?

• Honor is a patient directed and community driven Federally Qualified Health Center.
• We ensure that patients come first by providing enabling services to assist patients with specific barriers to care such as transportation, translation, food security, and other social services.
• Our staff is passionate about providing all members of the community with access to quality health care regardless of their situation.

Please note the selected candidate will be required to submit to a criminal record check and reference check.

Our Commitment to Diversity, Equity and Inclusion

The diversity of our people and patients is one of our greatest strengths, and inclusive workplace enables us to embrace that diversity to deliver the best services to our employee and patients. Honor Community Health is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

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