Description Position at MTA Headquarters JOB TITLE: Senior Director, HR Business Partner - NYCTSALARY RANGE: $152,000 - $162,000HAY POINTS: 954DEPT/DIV: PeopleSUPERVISOR: Senior Director HR Business PartnerLOCATION: 300 Cadman PlazaHOURS OF WORK: 9:00 am - 5:30 pm (7 1/2 hours/day)DEADLINE: Until Filled This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. SUMMARY: The Senior Director, HR Business Partner (HRBP) role will provide oversight to a team responsible for the implementation of HR activities and strategies across multiple functions to support service delivery for NYCT and MTA Bus. The Senior Director, HRBP drives the HR agenda to align HR business processes by partnering with People (HR) Towers and Agency senior leadership to effectively and efficiently deliver HR programs and initiatives. The Senior Director will oversee the implementation of HR policies, services and initiatives, and address stakeholder needs through the development of integrated solutions and programs that support business strategies and goals. The successful candidate will work collaboratively with NYCT and MTA Bus to ensure compliance with agency policies and governmental laws and regulations. They will also partner with Labor Relations, Legal, Diversity and Finance to ensure NYCT and MTA Bus programs are effectively executed to support MTA's vision, mission and strategic objectives.RESPONSIBILITIES:
- Provide oversight to the planning, review and execution of HR strategies for NYCT and MTA Bus. Align People strategies with Agency business strategies partnering with Agency and HR Towers to provide guidance on all HR-related issues and needs, including workforce planning, leave management, compensation, employee relations, performance management, talent development, change initiatives, organizational design, succession planning, civil service administration and regulatory compliance.
- Accountable for overseeing the NYCT and MTA Bus HR team to ensure enterprise HR strategies are translated accurately and effectively to the Agency. Liaise with the Agency senior leadership to identify capability gaps in current workforce and set strategy to help address Agency business needs. Partner with Talent Acquisition to develop recruitment strategy and ensure that the Agency has the optimum organizational structure and the right people in the right positions for the business units to achieve their goals. Facilitate succession planning, ensuring necessary action is taken to develop successors. Support embedding of business strategies in NYCT and MTA Bus departments at various levels.
- Serve as a strategic business partner with expertise and understanding of Agency organizational culture, fostering systems thinking, customer focus, and continuous learning, with the ability to identify and communicate organizational needs. Act as an advisor to senior management and collaborate to provide strategic input on business growth. Implement change strategies
- Provide guidance and counsel to management on MTA's policies and procedures to ensure consistency and compliance. Work closely with senior management and employees to improve work relationships, build employee engagement and retention. Effectively resolve complex performance management, employee relations matters and complaints. Conduct investigations and respond to audit requests.
- Recruit, develop and motivate NYCT and MTA Bus HR team. Direct and evaluate the Agency HRBP team's performance while providing career development opportunities and effective coaching and counseling. Foster a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
- Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES COMPETENCIES
- This is a strategic, visible and facilitative role that requires a combination of focus and flexibility as well as the willingness to play an active, operational, and communicative role
- Must have knowledge of and experience working with multiple human resource disciplines.
- Must have knowledge of employment laws, HR best practices and business trends.
- Excellent communication and interpersonal customer service, organizational and presentation skills
- Demonstrated ability to work with all internal and external stakeholders including the MTA Board
- Demonstrated ability to communicate and interact well with the Governor's Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities
- Demonstrated ability to work in a high-profile, high-pressure environment effectively
- Must have strong managerial skills to effectively lead talent
- Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible
- Demonstrated analytical capabilities and quantitative skills
- Proficient in building relationships and working collaboratively with stakeholders
- to improve employee and operational performance.
- Strong customer service orientation with the ability to manage projects and identify opportunities for change and flexibility in a regulatory environment.
- Knowledge of issues impacting New York City Transit and MTA Bus workforce.
- Familiarity with Civil Service rules and regulations, DCAS processes and systems.
- Prior experience working in a shared services environment is also desired.
EDUCATION AND EXPERIENCE: REQUIRED:
- Bachelor's degree in Human Resources Business, Urban Planning, Public Policy, Industrial or Labor Relations or a related field or an equivalent combination of education and experience from an accredited college may be considered in lieu of a degree.
- Minimum 12 years related experience, including at least 6 years in a management and/or project manager role in a large, multi-faceted organization.
PREFERRED:
- Advanced degree in a related field
- Experience working in a union environment
- S/ PHR or SHRM-S/ CP certification
OTHER INFORMATION: Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the Commission ). Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.