Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success.
Job Summary: We are seeking a highly experienced Senior Product Director to lead a global product management team. The ideal candidate will have extensive experience with Salesforce, CPQ, CRM, and Service Cloud, along with relevant certifications. This role requires a strategic leader with a proven track record of driving product vision, strategy, and execution.
Key Responsibilities:
- Define and drive the product line strategy, ensuring alignment with the overall company vision and goals.
- Evangelize the product vision to customers, partners, employees, and investors.
- Represent the customer by building impactful, personal customer relationships and bringing the customer's voice into the creation process.
- Own requirements, specifications, and release plans, ensuring ongoing customer feedback and validation.
- Lead cross-functional teams to achieve revenue and profitability targets.
- Collaborate with engineering and user experience teams to define and develop best-in-class product experiences.
- Recruit and retain top talent, inspiring the team with genuine enthusiasm and passion.
- Lead financial planning and analysis activities, including investment cases, bookings targets, margin analysis, and monitoring the health of the product line.
- Develop KPIs to measure and track product performance and success.
Qualifications:
- 15+ years of experience as a senior leader in IT or product management.
- Extensive experience with Salesforce, CPQ, CRM, and Service Cloud.
- Relevant Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified CPQ Specialist, Salesforce Certified Service Cloud Consultant).
- Proven track record of driving product vision, strategy, and execution.
- Strong business acumen with knowledge of MSPs and corporate/BIS systems.
- Excellent communication and interpersonal skills.
- Ability to lead cross-functional teams and manage multiple stakeholders.
- Strong analytical and problem-solving skills.
Key Experience:
Salesforce CPQ Configuration and Customization: Proficiency in configuring and customizing Salesforce CPQ to meet business requirements. Integration Skills: Experience integrating Salesforce CPQ with other systems such as ERP, CRM, and third-party applications. Technical Expertise: Strong understanding of Salesforce platform capabilities, including Apex, Visualforce, Lightning components, and SOQL. Business Analysis and Requirement Gathering: Ability to work closely with stakeholders to gather and analyze business requirements. Problem-Solving and Analytical Skills: Strong problem-solving skills to identify and resolve issues related to CPQ processes. Communication and Collaboration: Excellent communication skills to effectively collaborate with cross-functional teams. Preferred Qualifications:
- Experience with other technologies such as ERPs, Oracle EPM, Mulesoft, Snowflake, and Microsoft.
- Experience in managing and innovating business processes and back-office systems.
- Knowledge of financial planning and analysis.
Join the Kaseya growth rocket ship and see how we are #ChangingLives!
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