Location: Knoxville,TN, USA
Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery
Department: Service
Employment Type: Full Time
Location: BR03- KNOXVILLE, TN
Reporting To: Doug Gage
Description
Seize the Opportunity: Become a Senior Field Service Technician!
Why Choose Us?
At WMH, we pride ourselves on delivering exceptional material handling solutions to our clients. With a strong commitment to innovation, quality, and customer service, we are a leading force in the industry. We are looking for talented individuals to join our dynamic team and help us maintain our reputation for excellence.
If you're ready to take your career to the next level and work with cutting-edge technology, WMH is the place for you!
Your Mission:
Are you a seasoned mechanic with a wealth of experience in the material handling industry? Do you have a passion for leading and mentoring others?
? WMH is seeking a Senior Mechanic/Technician to join our elite team. In this role, you will be responsible for performing advanced diagnostics, repairs, and maintenance on a variety of material handling equipment. Your expertise will ensure our clients receive top-notch service and that our equipment operates at peak efficiency. Additionally, your leadership and technical skills will ensure the optimal performance and longevity of our equipment, while providing guidance and mentorship to junior technicians.
Key Responsibilities
Advanced Diagnostics and Repairs: Perform complex diagnostics and repairs on material handling equipment, including forklifts, pallet jacks, and other machinery.
? Maintenance Excellence: Expertly identify and resolve mechanical, electrical, and hydraulic issues to ensure quick and effective resolutions. Conduct thorough preventive maintenance to guarantee equipment longevity and reliability.
Mentorship: Provide guidance and training to junior technicians, fostering their development and ensuring high-quality workmanship, while sharing your expertise and promoting a culture of continuous improvement.
Customer Service: Deliver exceptional customer service by effectively communicating with clients about the status and needs of their equipment.
Detailed Documentation: Maintain comprehensive records of work performed, including parts used and labor hours, ensuring compliance with company standards.
? Safety Leadership: Promote and adhere to all safety regulations and standards, ensuring a safe working environment for yourself and others.
Continuous Improvement: Stay abreast of the latest industry trends, technologies, and best practices to continually enhance your skills and knowledge.
The Field:
* Diverse job sites.
* Weather-ready - wet, humid, hot, or cold.
* Embrace dust and noise.
Skills, Knowledge and Expertise
* Experience: Minimum of 5 years of experience as a mechanic/technician in the material handling, automotive, or heavy equipment industries.
* Education: High school diploma or equivalent; technical or vocational training is a plus.
* Skills: Advanced mechanical, electrical, and hydraulic troubleshooting skills. Proficiency with diagnostic tools and equipment.
* Leadership: Strong leadership and mentoring abilities with a focus on team development.
* Customer Focus: Excellent communication and interpersonal skills with a strong customer service orientation.
* Physical Requirements: Ability to lift heavy objects, stand for extended periods, and work in various environmental conditions.
* Licenses/Certifications: Valid driver's license required; certifications in forklift maintenance and repair are highly preferred.
Perks of Being a WMH Team Member
Top-notch health insurance.
Dive deep into comprehensive in-house exclusive technical training
Enjoy Paid Holidays, generous PTO to recharge and spend time with loved ones.
Competitive pay with performance-based incentives.
? Gear up with a Tool Allowance (paid quarterly)
Outfit yourself with provided uniforms (laundered weekly)
PPE and Safety Shoes allowance.
Stay connected with a Cell Phone Allowance
Cruise in style with a company van and fuel card.
Secure your future with our retirement plan and Profit Sharing
Sign-on bonus opportunities await!
Keep your work-life balance intact with flexible hours.
Ready to Launch Your Career? Join Us Today!
Be a Part of Something Big!
At WMH, we believe in rewarding hard work and celebrating success. If you're ready to join a company that values your expertise and offers you the opportunity to grow, we want to hear from you! Take the next step in your career and become part of a team that's driving innovation and excellence in the material handling industry.
This Is Urgent!
We're growing fast and we need someone amazing like you NOW! Don't miss this chance to be part of something big, something exciting, something that'll make you leap out of bed each morning!
Diversity matters. Merit matters more. Start your exciting journey - apply now!