Job DetailsJob LocationMethodist University Location - Fayetteville, NCDescriptionSenior Human Resources Generalist(Methodist University Cape Fear Valley School of Medicine)SummaryThis position will be responsible for a variety of human resources tasks to support the daily operations of the Human Resources department for the Methodist University Cape Fear Valley School of Medicine (MUCFV SOM). Provides support to School of Medicine employeesin various human resources areas, including recruiting, onboarding, benefits administration, compensation and classification management, performance management, employee relations and training. This position will also be responsible for various administrative job duties within the HR department for the School of Medicine. This position will report to and be directly supervised by the University's Chief Human Resources Officer but will also receive direction from the University's Deputy Chief Human Resources Officer and the Chief of Staff for the Methodist University Cape Fear Valley School of Medicine. This position will also receive direction when onsite at the School of Medicine campus from the Sr. Associate Dean for Administration and Finance of the School of Medicine.Job Duties:Job duties may include, but are not limited to the following human resources support of the employees for the School of Medicine and in accordance with university policy:
- Serves as a generalist in support of various aspects of the human resources operations in the School of Medicine.
- Assists with the administration of the employee benefit plans, including retirement. This includes setting up payroll benefit deductions/benefits in the payroll system.
- Communicate with employees about the benefits and assist them with resolving any issues or questions.
- Communicate open enrollment periods to the employees.
- Act as a liaison between the benefits carriers and employees.
- Assists with dissemination of benefits information and/or changes to employees.
- Administer leave or accommodation requests in compliance with law and/or University policy such as FMLA, ADA, etc.
- Assist with administration of compensation and classification in line with university policy by assisting supervisors with creating, modifying, and evaluating job descriptions, conduct market research and make recommendations for appropriate placement of positions within the pay bands.
- Assist with the administration of performance management reviews in line with university policies.
- Assist in developing human resources policies and procedures.
- Assist with training as needed.
- Responsible for recruitment of employees, scheduling interviews as requested, making salary recommendations, offers, initiating and reviewing background checks for clearance to hire.
- Responsible for the new hire onboarding process, including using the HRIS system to pull applicants in as employees, completion of I-9's and E-verify, submission of work orders to IT, preparing employee personnel files, etc.
- Assists in conducting new hire orientations.
- Responsible for the exit process, including using the HRIS system to initiate the termination process, preparing exit checklists, meeting with the exiting employee, submission of work orders to IT, etc.
- Responsible for employee relations. In consultation with the CHRO and Deputy CHRO, conduct investigations as necessary, respond to employee complaints, facilitate conflict resolution, consult, and provide recommendations to supervisors regarding corrective actions. Review disciplinary actions for consistent treatment and for compliance with university policy.
- Assist with various human resource administrative assignments such as planning employee appreciation events, submission of various reports for a variety of activities/departments, ordering and distributing employee name tags, etc.
- Maintains human resources information system records and compiles reports for the system.
- Prepare and maintain employee personnel and medical files, assuring accuracy, compliance, and confidentiality, i.e.: unemployment claims, verifications, I-9 status, and federal and state regulations.
- Prepare and maintain reports, queries, and conduct appropriate audits to ensure data integrity.
- Conduct employment verifications.
- Tracking of licensures and/or certifications. Responsible for communicating and managing the process to ensure employees are in compliance with their licensure and/or certifications.
Knowledge, Skills and Abilities:
- Knowledge of benefit plans, retirement plans, and laws surrounding them.
- Must be organized with ability to effectively prioritize time.
- Ability to be a team player.
- Ability to multitask.
- Skills in conducting training.
- Strong communication, time management and customer service skills.
- Detail oriented.
- Knowledge of Microsoft Office Suite: excel, word, outlook, power point, etc.
- Ability to meet deadlines.
- Must maintain confidentiality.
- Prepare and maintain accurate records, files, and reports.
- Perform general office administration activities such as answering phone, copying, filing, etc.
- Requires being honest and ethical.
- Requires dealing calmly and effectively in high stress situations.
- Requires being reliable, responsible, dependable, and fulfilling obligations.
- Requires a willingness to take on responsibilities and challenges.
- Requires being sensitive to others' needs and feelings and being understanding and helpful.
- Requires being pleasant with co-workers and displaying a good-natured, cooperative attitude.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Work Environment:
- This position will require occasional moving around inside the office and bending to access filing cabinets, office machinery, etc.
- This position will require regularly operating a computer and other office equipment, such as a calculator, copy machine, fax machine, and printer.
- Must be able to remain in a stationary position for most of the working day.
QualificationsQualifications:
- Associate degree required; bachelor's degree preferred.
- 8-10 years of human resources experience.
- PHR or SHRM Certification preferred.
- Prior use of HRIS Systems, specifically Paycom is a plus.