About Opkey
Opkey's No-Code, AI-enabled continuous testing platform significantly streamlines the testing process in terms of time, effort, and cost. We ensure alignment with release schedules, mitigate risks, and guarantee continuous business operations. Opkey is an official Oracle, Workday, Coupa, Salesforce & Veeva partner, the top-rated app on the Oracle Cloud Marketplace, and the only certified automated testing platform for Coupa. With support for over 150 technologies and enterprise applications, Opkey has received recognition from industry analysts such as Gartner, Forrester, and G2 Crowd. We provide leading test automation solutions, with offices in Pittsburgh, California, India, and a client base of over 250 enterprises.
About the Role
We are seeking an experienced Senior HR Generalist to join our growing team in Pittsburgh, PA. This role serves as our go to people expert in our Pittsburg office while coordinating with our global teams, including our office in India, to build a world class, employer of choice for current and new team members alike. This role will also assume some responsibilities for the oversight of office operations.
The ideal candidate will play a crucial role in maintaining operational excellence and supporting business growth through HR initiatives, while facilitating management HR policies and procedures, onboarding and talent acquisition and functioning as the on-site administrator for the office. The ideal candidate will have experience in HR and office management, be highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, fun environment.
The candidate will be responsible for supporting recruitment efforts, new hire orientation and onboarding, employee terminations, payroll and benefits, company policy and procedure development and adherence. In addition, you will build strong relationships with our company's managers in order to help them with their human capital needs.
Key Responsibilities:
Human Resources Duties:
Recruitment and Onboarding:
- Manage the recruitment process from job posting, screening, interviewing, and selection.
- Coordinate and conduct new hire orientations and ensure proper onboarding for new employees.
- Partner with managers to understand hiring needs and provide strategic HR support in talent acquisition while managing our approved budget for hiring.
Employee Relations:
- Serve as a primary point of contact for employee concerns, questions, and conflicts in our Pittsburg office.
- Provide coaching and counseling to employees and management regarding workplace issues, policies, and procedures.
- Help mediate conflicts and promote a positive, inclusive and fun work environment.
Performance Management:
- Support the performance review process and assist managers with goal-setting, performance assessments, and feedback.
- Track and ensure compliance with employee performance reviews, disciplinary actions, and goal setting.
Compliance and Policy Administration:
- Ensure compliance with federal, state, and local labor laws and regulations.
- Update and maintain company policies and employee handbooks, communicating changes to employees.
- Assist with audit processes related to HR functions, including employee records, benefits, and compliance.
Payroll and Benefits Administration:
- Work closely with the payroll provider to ensure accurate and timely processing of employee compensation as needed.
- Administer employee benefits programs, including health insurance, 401K, and leave management and worker's compensation through our PEO.
HR Reporting and Systems:
- Maintain accurate HR records and generate reports on employee demographics, turnover, and other HR metrics.
- Analyze HR data to provide actionable insights and recommendations to leadership.
- Participate in implementation of our new global HRIS system.
Organizational Development:
- Support and facilitate all phases of organizational changes including processing transactions in HR systems such as promotions, hires, terms, and org changes.
Office Manager Duties:
Office Operations Management:
- Oversee the day-to-day operations of the office, including managing supplies, equipment, and vendor relationships.
- Coordinate office maintenance, ensuring a clean, organized, and functional work environment in partnership with the building.
- Ensure office safety and security protocols are followed.
Facility Management:
- Act as the main liaison with building management for facilities-related issues (e.g., maintenance, repairs, cleaning).
- Oversee office space allocation and set-up, ensuring efficient use of the office space.
Scheduling and Event Coordination:
- Organize and coordinate internal meetings, company events, and employee activities in partnership with our events marketing team as needed.
- Manage conference room reservations, ensuring proper setup for meetings with the building.
- Coordinate logistics for special events, including team-building activities, corporate celebrations, and training sessions as needed.
- Support implementing HR policies, programs, and initiatives in our office in Pittsburg and for remote employees across the US.
Other Duties as assigned:
- Adaptability, Flexibility, and Curiosity: Supporting any other special projects as assigned
- Help build the next fun and exciting phase of our tech company's growth!
Qualifications:
Education:
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
- HR certifications (e.g., SHRM-CP, PHR) are a plus.
Experience:
- Minimum of 5-7 years of HR experience, with at least 2 years in a senior HR generalist role.
- Previous experience in office management or administrative support is required.
- Strong understanding of HR best practices, labor laws, and employee relations. Special interest in benefits or HRIS a plus!
Skills & Competencies:
- Strong knowledge of HR software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Exceptional organizational and multitasking abilities.
- Strong written and verbal communication skills.
- Ability to manage confidential information with discretion.
- Proven problem-solving skills and ability to handle complex situations with professionalism.
- Excellent interpersonal skills and the ability to work well with employees at all levels.
Personal Attributes:
- Highly proactive with a strong sense of initiative and attention to detail.
- Able to thrive in a fast-paced and dynamic environment.
- Collaborative team player with the ability to work independently.
- Adaptable and flexible, able to manage a variety of tasks and priorities.
- A great sense of humor and the desire to roll up your sleeves and get things done while having fun.
The Day to Day:
- Office-based position in our cool co-working space in Pittsburg.
- Standard office hours, with some flexibility as needed for events or urgent HR matters, or to liaise with our HR team in India.
- Occasional travel may be required for offsite meetings or company events.
This role offers an exciting opportunity for a highly motivated individual who enjoys both human resources and administrative challenges. If you're ready to take on a multifaceted role that will contribute to both the people and operational success of the organization, we would love to hear from you!