Senior IT Support Engineer
: Job Details :

We are seeking a Full-Time Senior IT Support Engineer for an onsite role in NYC. This position requires the ability to provide prompt support, with employees expected to reach client sites within an hour. The ideal candidate will handle various technical challenges, providing expert guidance and top-tier support to end-users, particularly those in executive positions. Regular video conferencing with team members and clients is essential, fostering clear communication and collaboration. We're looking for professionals who can effectively multitask, adapt quickly to client needs, and apply active problem-solving skills to ensure high levels of satisfaction. RESPONSIBILITIES Deliver high-quality, executive-level support to clients both onsite and remotely. Establish and maintain strong client relationships. Promote the adoption of modern cloud technologies. Monitor and support cloud systems and infrastructure, including Microsoft Office 365, Azure, and Cisco Meraki. Design, implement, doc...IT, Support Engineer, Project Management, Support, Technical Support, Engineer, Technology, Staffing