The Senior Manager is accountable for planning, directing, and completing high-quality, professional, cost-effective, beneficial, and risk-based internal audits and advisory engagements for retail wealth-related business functions in the US and Europe. The Senior Manager may have direct responsibility for one or more projects simultaneously and may perform hands-on audit work to complete the project. Additionally, the Senior Manager has a strong influence on the development of Senior Auditors, CPA candidates and interns.
Responsibilities:
- Plan and lead audit projects and report to the Director and AVP on progress.
- Build effective relationships with the business, specifically within the US and Europe Retail Wealth and US Retirement business units.
- Lead audit staff assisting on projects including reviewing completed files to ensure quality of work completed, and adherence to department and IIA standards.
- Manage projects within time resource budgets and target dates, reporting any timing problems or budget variances to the Director and AVP.
- Understand the risks being handled by the business unit; develop audit scope and audit programs to evaluate the controls in place to mitigate these risks.
- Draft clear, concise, and well-organized audit reports, including executive summary and rating of the adequacy of risk management, and issue reports within departmental service standards.
- Present findings and recommendations to business unit management; resolve contentious issues and reach agreement on appropriate solutions.
- Follow up and track open audit issues until resolved.
- Provide on-the-job training and feedback to staff assisting on assignments.
- Use technology including data analytic techniques to improve the effectiveness and efficiency of the audit process.
- Coordinate work required to complete annual SOX and MAR testing in collaboration with management, SOX/MAR PMO and COEs, and the external auditors.
What we are looking for:
- University degree required.
- Pursuing or awarded a recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential.
- 6 to 8 years of audit, risk management, operations, or equivalent investment-related business or advisory/consulting experience.
- Understanding of business processes and their risk implications, ability to analyze situations, reach appropriate conclusions, and make value-added and practical recommendations.
- Good understanding of wealth and asset management retail operations, applicable regulations, and risks.
- Strong problem-solving and analytical skills.
- Strong interpersonal skills and ability to effectively communicate ideas and recommendations orally and in writing, and to listen and consider ideas of others.
- Commitment to quality and results-oriented.
- Ability to work independently, direct the work and development of others, balance multiple priorities and projects, and meet deadlines.
- Innovative thinking and commitment to continuous improvement to enhance the quality of audit work and efficiencies in audit processes.
- Experience working in an agile environment (e.g. agile auditing, agile projects) is beneficial.
- Good understanding of technology and its impact on business risks.
- Experience using data analytics to improve audit coverage and efficiency of audit processes.
- Ability to work efficiently in diverse environments and cultures.
What can we offer you?
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
Our commitment to you:
- Values-first culture: We lead with our Values every day and bring them to life together.
- Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
- Continuous innovation: We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock:
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our story.
Manulife is an Equal Opportunity Employer.
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
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