Fortune 500 healthcare corporation is seeking a Sr. Manager of Global Training & Education to provide leadership and vision on the development, planning, implementation, and tracking of a comprehensive and world-class training curriculum for products. The individual will be responsible for overseeing the technical and clinical education of Healthcare Professionals (HCPs) and field teams in pursuit of the business units overall strategy and goals.
Responsibilities
- Lead the vision, development, and deployment of a comprehensive and integrated, Global Training Curriculum that can be deployed in-person or virtually
- Engage with Global Education peers to identify and integrate cutting edge training technologies to enable world-class training experiences
- Partner with R&D, Up/Downstream Marketing, and Global Education leaders on the development of training for new product launches
- Ensure that new product launch training is integrated into existing training curriculum
- Provide leadership and vision for the integration of clinical and technical training for new hires and tenured team members with Sales Training activities by partnering with Commercial Excellence and Sales Training leaders to streamline the training for the learner
- Drive consistent use of ADDIE for all educational development and integrate with established marketing processes
- Partner with Global Education peers to develop and deploy a single tracking system
- Manage a team of Trainers and Instructional Designers to develop training content and programs via the ADDIE process to train HCPs, new hires and upskill the field
- Build and develop a team of highly skilled individuals to design and execute high quality, effective and engaging adult learning
- Develop and maintain cross-functional partnerships within R&D, Marketing, Sales, Clinical, Legal, Regulatory to create highly effective training that is compliant and achieves business objectives and results
- Oversee consistent educational effectiveness and positive trainee experiences by reviewing measures and driving a continuous improvement mindset based on data
- Partner with Sales Training to develop and deliver a blended approach for new hires and tenured field teams and provide a platform and support to deploy Sales Training
- Lead U.S. field training activities and oversee tracking U.S. field trainee training proficiency; work with U.S. Sales leadership in addressing learning gaps
- Collaborate with Global Education team peers and help the U.S. ProfEd team enable the efficient transfer of knowledge to U.S. HCPs
- Manage an annual expense/cost center budget
- Comply with global regulations and requirements, company policy, operating procedures, processes, and task assignments
Requirements
- Bachelors degree and 7+ years experience in the design and delivery of training and education programs OR Masters degree and 5+ years experience in the design and delivery of training and education programs.
- 5+ years of supervisory experience required