Senior Manager, Solution Engineering, Commercial, MAE & CBS
: Job Details :

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.We are seeking a Solution Engineering Leader within our Service Cloud SE team, covering MAE/CBS industries. This person will take charge of building, mentoring, and retaining a high-performing team. This involves fostering our destination team culture and environment, where individuals thrive and collectively contribute to the team's success. Externally, the Solution Engineering Leader will strive to build strong technical relationships with IT and Business executives among our customer base. This involves understanding customer requirements and aligning our solutions to meet their business objectives. You work closely with Regional Sales VPs to understand their account mix and Service Cloud Sales Opportunities in order to provide the best Solution Engineering alignment and support. Additionally, this person will act as an evangelist for the SE Teams, fostering strong relationships with internal stakeholders such as Multi-Cloud Solutions Leaders, Sales AVPs, and others to create meaningful collaboration strategies that facilitate a team-selling environment. Overall, the role combines strategic alignment, leadership, and team development to drive success.Minimum Requirements:Strong analytical capabilities, be organized, and able to work on many tasks at the same time. Candidates will be able to make meaningful data-driven business decisions and present findings appropriately to various leaders.Proficient with CRM technologies (or other Enterprise business applications) and be able to present to a business or technical audience.Ability to support the Solution Engineering team by providing guidance on sales strategies, approaches to solve specific problems, as well as represent their team's needs to Salesforce.com's executive staff.Skills to partner equally with internal resources such as Product Marketing, Product Management, Development, and Sales Management to gain commitment and support.A genuine interest in developing/mentoring the careers of team members by providing constructive feedback and taking teaching opportunities.The Solution Engineering Leader should have a working understanding of MAE and/or CBS to provide the best support and point of view on Service Cloud Opportunities.Preferred Requirements:BA/BS (or equivalent) in related field (Computer Science, Engineering, Management Information Systems, etc.)Team leadership or management of a high performing solutions team with varied cross business demandsBroad Salesforce technology skills are highly desiredAbility to leverage complex data insights to drive resourcing, skills strategy and measure success of initiativesImplementing and overseeing performance management processes for solution engineering teams, including setting performance goals and conducting regular performance evaluationsExperience managing resources with senior partnersPeople and organizational leadershipCoaching and mentoring Solution Engineers at all levelsTransformation projects and/or support of new initiativesInternal and external stakeholder managementStrong understanding of sales and pre-sales ecosystemAbility to evaluate and develop a team to support growthExcellent communication and presentation skills (written and verbal)Prior experience as a Solution Engineer in an Individual Contributor capacityPrior experience in the MAE and/or CBS for additional considerationAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.Salesforce welcomes all.For New York-based roles, the base salary hiring range for this position is $179,760 to $275,450.For California-based roles, the base salary hiring range for this position is $179,760 to $275,450.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: Illinois - Chicago; California - Palo Alto; New York - New York; Texas - Dallas; California - Irvine; Georgia - Atlanta; California - San Francisco; Texas - AustinType: Full time