Purpose of the Job
The Manager, Solutions Consulting will manage a team of Strategic Solution Consultants and potentially managers in support of sales to achieve revenue targets and ensure customer success. They will lead the technical role in their segment supporting sales activities, making both strategic and tactical decisions for their teams. They will ensure tight alignment between field sales and other organizations within 6sense.
Responsibilities & Accountabilities
- You will lead and manage a team of Strategic Solution Consultants and potential managers in support of sales to achieve revenue targets and ensure customer success.
- As the Manager of Solutions Consulting, you will set both the strategic and tactical direction of your SC team, based on the direction of the SC organization and the greater company objectives.
- Guide the growth and development of your SC team(s) and work closely with sales leadership and CS counterparts.
- Ensure tight alignment between field sales and other organizations within 6sense.
- Manage a team of Solution Consultants in a dedicated Segment helping to ensure sales and customer success.
- Engage directly with Sales and Sales Leadership to provide support for pre-sales activities across all 6sense solutions.
- Conduct pipeline recruiting efforts to find and hire top Solution Consulting talent within the region.
- Mentor/coach new hires during onboarding and subsequent phases to ensure proper ramping of SC skills and capabilities.
- Ensure that the team is enabled to support all required 6sense products and solutions along with required sales/soft skills.
- Work closely with Sales to develop strategic and technical account plans.
- Develop a close working relationship with Professional Services and Training to ensure alignment between pre and post sales activities.
- Deliver annual performance reviews using the skill/will methodology along with assisting SC's with building out and executing their individual development plans.
- Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent and manage performance at all levels.
- Conduct regular 1:1's with team members to provide constructive feedback and skills development.
- Work cross functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations.
Performance Measurement
- Closed business/quota attainment.
Educational and Experience Requirements
- At least 5+ years of experience in technically selling and supporting software products.
- 3+ years of leadership, management or equivalent experience.
- Experience with Marketing Automation and CRM Platforms (Marketo, Eloqua, Salesforce, MS-Dynamics, etc.).
- Experience with digital ad and display marketing technologies and concepts.
Competencies and Behaviors
- Ability to work with diverse groups of people; challenge and lead people toward their peak performance.
- Ability to communicate complex ideas to a wide range of audiences.
- Ability to navigate ambiguity.
- Timely decision making.
- High business acumen.
- Eye for strategic vision and purpose.
- Ability to manage innovation.
- Courageous.
- A drive for results.
- Ability to plan and organize.
- Problem solving skills.
- Ability to drive change.
Base Salary Range: $111,200 to $163,094. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense's total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense's board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO).
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