Interview : Video Visa : USC, GC, GC EAD, H4, L2 This is hybrid from day-1 Candidates must be available to work on a hybrid set up on either Holmdel, NJ, New York NY or Bethlehem, PA Description: Candidates must have done heavy email administrationRequirements:
- Bachelor's degree in Computer Science, Information Technology, or significant relevant experience
- 5+ years of experience, preferably in a large financial services enterprise
- Microsoft certifications are desired, preferably MS-900, MS-700, MS-721, MS-102
- Expert-level experience with Microsoft 365:
- Required: Administration, Outlook, Exchange Online, Exchange Server, Teams, SharePoint Online, Power Automate, OneDrive, Viva Engage (Yammer), Stream, PowerShell scripting, advanced troubleshooting diagnostics.
- Desired: Copilot, Word, Excel, PowerPoint, OneNote, Visio, Project, Whiteboard, To Do, Planner, Lists, Viva Insights, Power Apps, Loop, Azure.
- Intermediate-level experience with Proofpoint E-mail Protection - Administration, Routing, Allow/Block List, Encryption, DLP, Send Securely, Secure Portal, SPF/DKIM/DMARC, delivery troubleshooting, incident response.
- Knowledge of other complimentary collaboration applications such as: Zoom, Hearsay Relate, Poppulo, Monday, BitTitan MigrationWiz, ShareGate, SharePoint Framework development
- Strong knowledge of IT Service Management and ITIL, preferably using Service Now - Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven ability to manage support and request tickets within SLAs, and drive Microsoft support cases to closure.
- Knowledge of Project Management, preferably using SAFe, Jira, and Confluence. Proven ability to complete projects reliably and with quality.
- Knowledge of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, cloud access security brokers (CASB), single sign on (SSO), multi-factor authentication (MFA), data loss prevention (DLP) and identity and access management (IAM).
- Knowledge of Endpoints, Servers, and Cloud - Devices, operating systems, browsers, Intune, System Center, Nexthink, Amazon AWS, Azure.