Job Description: Responsibilities:
- Provides high level technical support, problem management, change management and maintenance on systems.
- Performs problem analysis for complex configurations of critical file transfer systems.
- Performs complex installation, configuration, customization and tuning. Provides input on answers to technical questions and problems while adhering to standards and procedures.
- ssists in strategic planning and architecture and design. Makes recommendations on functional and business requirements.
- Participates in project activities and provides technical assistance for assigned projects.
- Performs other related duties as assigned.
- Has the ability to adapt to our culture and learn the way we manage and support our systems.
- Knowledge: Comprehensive knowledge pertaining to concepts and principles in functional area.
- General knowledge of department/business lines, Client, and / or System operations, policies, procedures, and technologies.
- Communications: Excellent interpersonal, negotiation, creativity, attention to detail, and oral and written communications skills tailored for the intended audience.
- Risk Management: The individual] is responsible for understanding and applying risk management discipline in decision-making and contributing to Candidate's or Candidate's function`s risk management.
- Decision Making: Works under direction and guidance in planning details of procedures and methods to attain definite objectives.
- Makes decisions within established or widely accepted standards.
- chieves assigned/planned results by decisions and actions based on professional methods, training, business principles, and practical experience.
Technical Qualifications:
- In depth knowledge and work experience installing and configuring IBM Connect:Direct, IBM Sterling Secure Proxy, IBM Sterling File Gateway, Axway Secure Transport and related file transfer products.
- Expert knowledge and work experience with.
- Upgrading and patching file transfer software in Unix and Windows environments
- Installation and use of digital certificates.
- Using Ansible to design upgrade and patching scripts.
- Experience/knowledge in AIX/Linux systems, Unix, networking and storage
- Experience in Windows Operating System.