Onco360 is looking for a
Senior Inbound Pharmacy Technician at our pharmacy in
New Hyde Park, NY. This will be a Full-Time position,
Mondays through Fridays, from 11:30am to 8pm EST. Seeking candidates who live within a commutable distance to this pharmacy location. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.
Starting salary from $26.00 an hourWe offer a variety of benefits including:
- Medical; Dental; Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Company paid benefits - life; and short and long-term disability
The Senior Pharmacy Technician will work closely with the Pharmacy Technician Manager to ensure completion of challenging cases and escalations in their designated vertical to dispense specialty prescription medications to patients or providers, and other pharmacy related functions. Senior pharmacy technicians will be assigned to escalated or more difficult cases, assist with training employees, and other senior duties as assigned.Senior Inbound Pharmacy Technicians at Onco360...
- Work and resolve difficult or escalated cases to assist in processing prescription orders
- Participates in the orientation and training of Pharmacy Technicians within workflow vertical.
- Escalates workflow/process improvement ideas to leadership
- Practices first call resolution to help health care providers and patients with their pharmacy needs; answering questions and requests
- Communicates with patients and physician office staff to resolve issues, coordinate medication deliveries, collect co-payments, answer questions, triage calls to appropriate departments as needed. Inbound calls should be handled using first call resolution customer service practices.
Senior Inbound Pharmacy Technician Qualifications and Responsibilities...
- Good interpersonal skills
- Excellent verbal, written and customer service skills
- Ability to work independently, meet deadlines and be flexible
- Good organizational skills and detail oriented
- Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
- Ability to perform tasks accurately and efficiently when inputting information
- Licensed/registered pharmacy technician or as required by state law
- Basic math and analytical skills
- Intermediate typing/keyboarding skills
Education: - Required: High School Diploma or GED, licensed/registered pharmacy technician or as required by state law, Previous Experience in Pharmacy
- Desired: Associates of Bachelor's Degree
Experience: - Required: 2+ years pharmacy experience
- Desired: 3+ years pharmacy experience
Skills/Knowledge: - Required: Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
- Desired: Specialty pharmacy operations, leadership skills
License or certification: - Required: Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB)
- Desired: Advanced Certified Pharmacy Technician
Behavior Competencies: - Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills
#Company Values: Teamwork, Respect, Integrity, Passion