About the Team
At DoorDash, our customers are at the forefront of the product strategy. Our customers exist on three sides: Consumers, Dashers, and Merchants. We believe that the best customer experience is synonymous with the success of our business in the long run.
About the Role
As a Senior Design Manager, you will guide our company-wide New Verticals Shopper Experience. As DoorDash continues to scale and expand beyond serving as a food delivery company, this function and design management role have grown in significance within the organization to become one of the most mission-critical areas of the business.
You will report directly to the Head of Design for Dasher & Logistics in our Product Design org. This role is a hybrid opportunity, with 2-3 days a week onsite from one of our Design Hubs.
You're excited about this opportunity because you will…
- Manage, develop, and hire a team of exceptional designers
- Actively practice and evangelize customer-centric thinking throughout the entire org
- Partner with cross-functional teams like Product, Engineering, Analytics, and Operations to define the vision for our Dasher Fulfillment experiences
- Partner with the design leadership team to build a holistic design strategy for our entire suite of products
- Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals
- Build a culture that elevates the team, in terms of both performance and morale
- Establish an operating model that increases the team's effectiveness
- Align the team's priorities and deliverables to our overarching strategy and goals
We're excited about you because…
- You have 10+ years of experience in design, with 3+ years in team building and people management
- You have a track record of impact – you've been directly involved in and have a proven track record of driving significant, company-wide impact.
- You are constantly redefining what is possible in a product and can figure out a way to make almost anything happen.
- You're a playmaker. You visualize and articulate a clear design strategy to cross-functional partners
- You are experienced in executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders
- You have a proven ability to create clarity and focus in complex and ambiguous problem spaces
- You have demonstrated experience in building the team necessary to fulfill the strategy
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