Senior Product Manager, SASE WARP Device ClientHybridAbout UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites andother Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all haveweb traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!Available Locations:Hybrid - Denver, Austin, Washington D.C., Seattle, New York, Atlanta, TorontoRole SummaryWe are looking for an extremely technical Product Manager for our SASE device client, Cloudflare WARP, the primary end user onramp for our Cloudflare One business. You will lead all efforts related to both the desktop and mobile client, partnering closely with engineering, sales, customers, support and design.Role ResponsibilitiesIn this large and highly visible role, you will shape the Cloudflare WARP product as it relates to our Zero Trust SASE business. You will work to ensure the client software, which sits on the devices of millions of users, is inclusive and accessible to all. You will solve problems that have wide impact and significance, shaping the future of security on the Internet.We operate with very small teams of highly motivated, technical, and experienced engineers. You need real world experience shipping and supporting applications on all major platforms (Windows, macOS, Linux Android, iOS), what deployment of software looks like in large enterprises, and the ability to help customers troubleshoot complex deployment issues.Some of your responsibilities will include:
- Write requirements documents and work with engineering and design to build, ship, and support enterprise class software
- Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle
- Support a global engineering, sales, support, customers and partners with a flexible schedule (expect normal North America working hours with occasional calls to support APJC and Europe)
- Work in a fast paced, dynamic and interrupt driven environment
- Have deeply technical conversations with engineering and customers about:
- Operating system APIs, client applications and low level networking
- Topics like VPNs, Routing, DNS, Firewalls, Client/Server architectures
- Enterprise desktop software deployment and release cyclesRequirements
- 5-10 years working as a product/program manager shipping desktop enterprise software or relevant experience (server software, operating systems, etc.)
- Experience as a PM or Engineer working with operating system APIs and low level networking functions
- Technical depth with VPNs, DNS, Firewalls, Client/Server architecture, Routing
- Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)Bonus
- Shipping kernel drivers or other low level programming experiences
- Familiarity with pieces of SASE/SSE such as DLP and TLS Decryption
- Experience shipping mobile enterprise softwareCompensationCompensation may be adjusted depending on work location.
- For Colorado-based hires: Estimated annual salary of $170 ,000 - $208 ,000
- For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $192 ,000 - $234 ,000
- For Bay Area-based hires: Estimated annual salary of $202 ,000 - $246 ,000EquityThis role is eligible to participate in Cloudflare's equity plan.Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.Health & Welfare Benefits
- Medical/Rx Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation PlanTime Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leaveWhat Makes Cloudflare Special?We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.Sound like something you'd like to be a part of? We'd love to hear from you!This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. 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