Location: New York,NY, USA
Join a leading fintech company that's democratizing finance for all.
Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply.
About the team + role
The Activation team is responsible for new customer acquisition and for deepening our relationship with existing customers. We develop innovative approaches to acquire and retain customers, and help customers discover and engage with our products.
As a Product Operations Manager on the Activation team, you'll make it possible to quickly and safely launch products that meaningfully accelerate business growth and deliver exceptional customer value. You will work closely with cross-functional partners across product management, engineering, marketing, legal, compliance, customer experience, data and finance to develop, test, launch and scale new products and offers. You'll play a key role in enabling the team to ship quality experiences at a high velocity.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you'll do
* Work with product, engineers, marketing, legal, compliance and operations team to launch new features and iterate on existing products
* Develop end-to-end product rollout plans, and project-manage implementation
* Plan, coordinate, and drive discipline around the processes for testing, launching and rollout of new products and features
* Ensure operations teams are ready with the resources, information and processes required to support new products and offers (training, playbooks, documentation, resolution paths, FAQs, etc)
* Work with operations teams to collect, prioritize and communicate product-related challenges to be considered by product and engineering in future development
* Serve as a central point of contact for inbound requests from other teams
What you bring
* Bachelor's or Master's Degree or equivalent experience
* 5+ years of program or product operations experience working closely with product and engineering teams
* Exceptional project management skills
* Ability to work independently and a strong sense of ownership
* Excellent communication and collaboration skills
* Resourcefulness and agility in fast-paced, entrepreneurial environments
* Motivation to be a self-starter
What we offer
* Market competitive and pay equity-focused compensation structure
* 100% paid health insurance for employees with 90% coverage for dependents
* Annual lifestyle wallet for personal wellness, learning and development, and more!
* Lifetime maximum benefit for family forming and fertility benefits
* Dedicated mental health support for employees and eligible dependents
* Generous time away including company holidays, paid time off, sick time, parental leave, and more!
* Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.
Please see the independent bias audit report covering our use of Covey here.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood's equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$128,000-$150,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$112,000-$132,000 USD
Zone 3 (Lake Mary, FL)
$99,000-$117,000 USD
Click here to learn more about available Benefits, which vary by region and Robinhood entity.
We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.