Location: Redmond,WA, USA
Description
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
This role includes direct responsibility for program management of planning, manufacturing, integration, and test of production value stream. This is a highly technical role requiring experience with integrated hardware and software as well as some appreciation for complex applications and manufacturing systems. Candidate superpowers should include bias for action, ownership, insist on high standards, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration across different organization.
*** Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ***
Key job responsibilities
As a Senior Technical Program Manager, you will
* Own the production roadmap for production value streams that delivers the end-to-end solutions necessary to source, build, test and integrate satellites.
* Establish the linkage between production roadmap and annual goals & objectives, creating and owning tools and mechanisms to measure, monitor and optimize these value streams.
* Drive daily execution working across supply chain, planning, fullfillment and production teams.
* Represent the overall production roadmap in assessing technical trades related to innovation, speed, manufacturability, cost, stability and trust.
* Translate strategic goals into actionable plans for specific projects and operations.
* Understand dependencies between roadmap projects, synchronize milestones, identify constraints and dive deep where necessary to unblock and deliver the roadmap.
* Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.
* Develop and own operational rhythms for all of production operations teams
* Identify potential risks in manufacturing processes and develop mitigation strategies and recovery plans.
* Execute a strategic plan that defines how teams will deliver on forward looking production plans.
* Support the development and execution of Production Rate Ramp roadmaps.
* Partner with business teams on scalable, standardized approaches to meet their demand and enable growth.
* Drive the creation, documentation, and adoption of scalable, standardized, and highly visible processes across all supply chain, manufacturing and launch functions.
* Drive executive communication cadence and deliver artifacts that provide insight into the activities, accomplishments, challenges and risks of operations to senior leadership.
* Measure, analyze, improve, and control KPIs across all aspects of the operation.
* Work with software and analytics teams to develop reporting tools and applications that support, operating rhythms
* Analyze production data to identify trends, issues, and opportunities for improvement.
* Support implementation training on new processes or improvements identified through PDCA cycles
* Drive year over year optimization opportunities in all areas of operations, including manufacturing and sourcing.
* Provide feedback/escalate systemic concerns to tech teams regarding approaches that are cost-inefficient or detrimental to scaling.
* Advices production directors and sr. managers on technology and execution decisions.
* Unblocks production teams and increases the speed of delivery. Negotiates resources and priorities across different technology stakeholders.
* Create new tools and business processes that simplify, standardize and enable operational excellence across the entire production value stream.
* Ensure effective communication of changes and improvements across the organization.
* Perform internal audits to assess adherence to procedures, systems and standards.
A day in the life
This role will be highly collaborative, requiring partnerships with cross-functional production stakeholders to drive positive results. This role requires the ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.
This role will be supporting production of satellite operations across our facilities in Redmond, WA, Kirkland, WA, Cape Canaveral, FL, and French Guiana. A typical day for this role will be working directly with production teams and value stream owners on plan execution and check process adherence. Throughout the day, an Sr. Operations TPM for satellite manufacturing must balance strategic planning with hands-on oversight of project execution. Communication skills are crucial, as they interact with various stakeholders including customers, suppliers, and internal teams. The role requires strong leadership to motivate and coordinate teams towards achieving project goals while maintaining a focus on quality, efficiency, and adherence to timelines.
Overall, the role demands strategic thinking, effective leadership, and meticulous oversight to drive satellite manufacturing projects forward successfully. This role will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, we guarantee that you will learn a lot, have fun and make a positive impact on millions of people.
This role will require 50% Travel.
About the team
Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. To deliver these complex solutions, as the Senior Technical Program Manager you will partner with peers across all Kuiper teams, including hardware, software, supply chain, manufacturing, launch, facilities, finance, compliance, and HR.
This role includes direct responsibility for program management of planning, manufacturing, integration, and test of production value stream. This is a highly technical role requiring experience with integrated hardware and software as well as some appreciation for complex applications and manufacturing systems. Candidate superpowers should include bias for action, ownership, insist on high standards, stakeholder management, innovation, creating clarity out of ambiguity, and enabling productive collaboration across different organization.
Basic Qualifications
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- Bachelor's degree in engineering, computer science or equivalent
- Experience and proficiency with at least one schedule tracking tools such as MS Project, SmartSheet or alternative.
Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- 3+ years of satellite payload processing experience, working between payload operators and launch providers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.