Senior Program Analyst
: Job Details :

Senior Program Analyst

DEPT OF YOUTH & COMM DEV SRVS

Full-Time

Location: MANHATTAN

No Exam Required

Department: WORKFORCE OPERATIONS

Salary Range: $59,116.00 – $91,768.00

Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations (CBOs) to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD's initiatives include COMPASS, the City's comprehensive afterschool system, Beacon Community Centers, adult and youth literacy programs, youth employment programs, services for runaway and homeless youth, antiviolence initiatives, and community development programs. DYCD also collaborates with other City agencies on a range of mayoral initiatives to improve City services and ensure greater opportunities for minority and immigrant youth and families. Workforce Connect (a division of DYCD) is comprised of a portfolio of Youth and Adult Workforce Development programs including those that focus primarily on in-school youth such as the Summer Youth Employment Program (SYEP) and Work, Learn and Grow (WLG;) as well as programs for Out-of-School Out-of-Work (OSOW) adults and young adults such as Advance & Earn and Train & Earn. These programs provide OSOW young adults aged 16-24 a career pathway through a continuum of services including academic instruction, GED test preparation, work readiness training, college and career exploration, paid work experience, advanced occupational training and industry credential attainment. DYCD's newest workforce development initiative CRED NYC (Community Resources for Employment and Development), will offer participants ages 18-40, involved in the criminal justice system or impacted by community violence, work readiness and occupational training, internships, job placement support services such as mental health counseling and connections to social services and resources such as housing, life coaching, academic support, legal support, access to healthcare. DYCD is seeking to hire a Senior Program Analyst as part of Workforce's Policy, Integration, and Operations team which focuses on policy development, project management, intra- and inter-agency coordination, and strategic planning. This role will be supporting our work with populations including but not limited to those served by our OSOW and CRED programming. This individual will have knowledge and experience in the workforce development field and/or experience working with OSOW populations, justice-involved individuals and/or organizations serving justice-involved individuals or those at risk for being victims of community violence. The role will require stakeholder engagement, policy research and writing, and project management.

Responsibilities:

• Conduct research and literature reviews to determine best practices, design and plan programs;
• Liaison with DYCD's Bureau of Planning, Program Integration, and Evaluation (PPIE) team as a representative from the Workforce team on program indicators for ongoing monitoring and evaluation of performance;
• Coordinate intra-agency meetings related to program design, evaluation, and fiscal management; support PPIE on policies and encourage consistent implementation practice across DYCD with respect to the Workforce team;
• Support concept paper and RFP development for workforce for youth and young adults;
• Manage external relationships with other City government agencies and City Hall on workforce development strategies and data coordination;
• Conduct focus groups and interviews with stakeholders, including participants, service providers, experts and advocates to inform program design;
• Obtain and analyze data (e.g., census bureau, labor market, internal system data);
• Summarize findings of analysis, research, and stakeholder engagement for stakeholders;
• Develop Workforce's presentations for trainings and pre-proposal conferences to describe RFPs and answer questions from various stakeholders;
• Additional tasks including reviewing and rating proposals, grant-writing, participating in workgroups with other units and divisions within DYCD, and interacting with other City agencies to coordinate joint initiatives.

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to 1 or 2 above. However, all candidates must have at least one year of experience as described in 1 above.

Preferred Skills

• Bachelor's Degree required, Master's Degree Preferred (social service, public administration, education, or related human service field)
• Excellent writing and editing skills.
• Excellent project management skills, including ability to develop and manage processes involving multiple stakeholders and deadlines.
• Excellent organizational, time-management, and multi-tasking skills, including the ability to take initiative, problem solve, prioritize duties and deadlines, balance competing priorities, work independently and with teams.
• Ability to engage diverse stakeholders and communities.
• Knowledge and/or experience in workforce development programs including those that address barriers to employment.
• Excellent facilitation, communication, and consensus-building skills.
• Experience leading decision-making meetings and using strategies to reach consensus.
• Direct program experience.
• Familiarity with the use of Microsoft Word, PowerPoint and intermediate Excel, Google Suite.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID: 639858

Title code: 56058

Civil service title: COMMUNITY COORDINATOR

Title classification: Non-Competitive-5

Business title: Senior Program Analyst

Experience Level: Experienced (Non-Manager)

Job level: 00

Number of positions: 1

Work location: 2 Lafayette St., N.Y.

Category: Constituent Services & Community Programs

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