As a Senior Project Manager at Tideworks, you will drive successful delivery, manage all aspects of a given project, and deliver defined value through effective planning and facilitation while meeting time, budget, and scope requirements. Our projects are deeply rooted in the marine terminal or intermodal terminal space. The projects range from complex software implementations and deployments at Tideworks customers, software development and system integration projects, all the way to operational improvement initiatives of container terminals where Tideworks software is deployed. You will apply advanced knowledge of project management concepts and practices to lead complex strategic and tactical initiatives that may span enterprise-wide and carry large impact for the broader organization, our customers, and our clients. You will apply your strategic thinking and problem-solving skills to execute project plans, evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value, and minimize risk. As a Senior Project Manager, this role may be called upon to provide indirect leadership to project teams and our stakeholders and serve as a lead integrator of initiatives to ensure success of the bigger picture.
- Deliver projects to our valued customers in the container shipping and logistics space successfully
- Facilitate cross-initiative planning discussions and identify dependencies.
- Address and ensure resource gaps are resolved and that initiatives are adequately supported.
- Ensure program and/or sprint objectives align with stakeholder goals and strategy
- Develop program roadmaps and executable plans, including timelines and deliverables.
- Establishes appropriate governance.
- Act as an advisor and build and maintain relationships across the wider stakeholder community.
- Partner with sponsor(s) and key stakeholders to communicate project goals, objectives, and outcomes.
- Maintain feedback loop with key stakeholders to ensure identified program adjustments are made to deliver increased business value.
- Lead regular interactions with sponsor(s) to inform, alert, negotiate, and maintain a beneficial relationship.
- Build long-term, strategic relationships with stakeholders.
- Optimize day-to-day operational aspects of multiple initiatives or agile teams.
- Contribute to building a framework or set of guidelines for the use of project managers and support its adoption across initiatives.
- Remove potential roadblocks by negotiating conflicts and resolving issues.
- Maintains oversight over the entire project lifecycle and work with appropriate stakeholders to oversee all phases of initiatives within the project.
- Measure value delivered by initiatives, ensure value is realized, and identify opportunities to deliver increased value across initiatives.
- Partner cross-functionally with team to ensure development of cost estimates and project billing.
- Regularly solicit feedback from stakeholders regarding satisfaction with outcomes.
- Analyze and prioritize risks across initiatives and assesses potential impact.
- Identify areas requiring change, advocate for, support and influence enterprise change.
- Ensures the inclusion and effectiveness of Organizational Change Management activities and may coordinate change efforts across initiatives.
- Actively contributes to and may lead aspects of developing and implementing project management concepts, tools, and structure.
- Other duties as assigned.
- Bachelor's degree in or equivalent work experience.
- 6+ years' experience including at least 5 years managing projects.
- Project Management certification or successful completion of a recognized project management curriculum is preferred.
- Prior work experience within the shipping container and logistics industry is strongly preferred.
- Experience with technology deployment projects in the maritime or intermodal container terminal space is highly desired.
- Strong experience with project management tools, software delivery, and an understanding of technology concepts.
- Strong experience working cross-functionally, with multiple technologies.
- Experience in managing upward among senior leadership.
- Demonstrated ability to partner and collaborate across organizations to optimize outcomes.
- Leading skills in written and verbal communications to all levels of an organization, including technical and non-technical staff.
Key Knowledge, Skills & Abilities:
- Deep knowledge of project management to deploy complex enterprise software in the supply chain logistics space
- Deep knowledge of the principles and methods for planning and managing project initiatives.
- Deep knowledge of systems life cycle management and methods and tools for risk mitigation.
- Ability to make well-informed and objective decisions and ability to perceive the impact and implications of decisions by leveraging fundamental prioritization and problem-solving skills.
- Proven ability to adapt behavior or work methods in response to new information, changing conditions, or unexpected obstacles and to effectively deal with ambiguity, frequent change, or unpredictability.
- Proven ability to remove barriers and enable teams to complete their objectives.
- Proven ability to be a focused and versatile team player who is comfortable under pressure, ambiguity, frequent change, or unpredictability.
- Proven ability to achieve broadly communicated objectives with a minimal amount of supervision.
- Proven ability to make decisions independently and to assume and/or delegate leadership responsibilities in critical situations.
- Proven ability to vary styles of interaction match the needs of a variety of business and technical audiences.
- Leading project management, team building, problem solving, negotiation, prioritization, and strategic thinking skills.
- Leading written and verbal communication and collaboration skills.
Work Environment:
- Exposure to computer screens.
- Required hybrid in-office work schedule.
- The noise level in the work environment is usually moderate.
- Required job duties are normally performed in a climate-controlled office environment, or remotely from home.
- Ability to travel up to 50% of the time.
Tideworks is committed to making our employees feel welcome and respected. Our team is unique and our approach successful because we have fostered an environment that values varying backgrounds, perspectives, and experiences and takes pride in how the collective delivers value to our customers and partners. A truly diverse workforce is the outcome of treating people right. Each team member is responsible for creating, maintaining, and enhancing our work culture through collaboration and empathy - as culture doesn't happen without conscious effort. At Tideworks, we expect all employees to treat one another with respect and kindness, no exceptions or excuses. We are an Equal Opportunity Employer