The Senior Project Manager will confidently coordinate the execution of our museum and experience design projects from concept to installation. You will have deep knowledge of the exhibit design development process, execution techniques and strategies, and the challenges and needs of our clients and vendor partners (architects, media/interactive developers, lighting designers, exhibit fabricators, general contractors).
A Senior Project Manager at Luci is responsible for ensuring that all projects are on-time, on-budget, provide the best possible client solutions within the budgeted hours allocated, and are executed as promised. They will manage the internal workflow for projects from content development to design to installation. The Senior Project Manager must be able to work well on a team and work on a wide variety of projects in a fast-paced atmosphere. They must also be able to coordinate closely with other trade/vendor partners (architects, engineers, media/AV, IT, general contractors, fabricators) on projects, ensuring full alignment on design development through execution.
A successful SPM will coordinate project execution plans across departments and with internal and external partners. They will facilitate the development and alignment at the beginning of each phase, check-in throughout the phase to ensure progress and deliverables are being met, and agreed on approaches. The SPM will also be responsible for overseeing contract progress, support billing and change order management.
Together, the Project Manager and Project Director are ultimately accountable for a project. They are partners in responsibility for marshaling the available resources to complete the project successfully: excellent creative output, effective visitor experience, client satisfaction, smooth coordination with partners and subcontractors, on-time and on-budget.
Roles and Responsibilities
As a Senior Project Manager you have specific responsibility over the following:
Client Relationship Manager, Advocate & Point of Contact
- Represent Luci Creative with client teams, partners, and subcontractors
- Manage these relationships throughout the life of the project
- Manage partner and subcontractor understanding and alignment of scope and process
- Drive project progress through actively aligning and facilitating partner and subcontractor workflows in relationship to Luci Creative team workflows
Contracting, Budgeting, Invoicing
Contracting
- Coordinate with PD to produce scopes of work
- Understand Scope Requirements of Luci and Track Deliverables
- Develop coordinated and holistic approaches to phasing, scopes between Luci Creative, partners, and subcontractors
- Solicit and facilitate input of executive and departmental leads to build successful project scopes, labor and work plans (in later phases of projects)
- Create, Execute, and Manage Client and Subcontractor/Freelancer Contracts
- Understand Scope Requirements of Luci Vendors and Track Deliverables
- Assess and flag any potential risk in current or future phases
- Create, Execute, and Manage RFPs for project partners
Budgeting
- Create and Maintain Project Budget
- Ensure Alignment between Luci Bid Sheet (populated by Project Director), Contract, Luci Resourcing Tools ( Harvest/Forecast), and Overall Project Budget
- Creation and Maintenance of Project Schedules (Internal and overall project in coordination with partners)
Invoicing
- Track, Execute, and Manage Invoicing for Clients, Subcontractors, and Freelancers
Resource Management
- Assess and Coordinate Resources Needed with Project Director and Department Heads
- Manage resources needed to reach contractual objectives
- Populate, Maintain, and track Harvest + Forecast Resourcing tools
- Monitor the financial health of the project and collaborate with PD as-needed to adjust process to stay within overall financial plan built upon contracting
Communication/Organization
- Utilize industry best practices and standards
- Assess and flag any potential risk in current or future phases
- Provide detailed project updates to various stakeholders as needed
- Ensure Exhibit Deliverables adhere to contractual obligations
- Facilitate internal and external coordination meetings effectively including follow up to action items
- Document and track client direction
- Document and Track all Luci and Subcontractor Project-Related Designs and Coordination
- Communicate and Assist Project Director with managing client expectations
- Travel as Needed
- Responsible for creating and maintaining internal and external documentation for projects
- Such as (but not limited to and based on SOPs for roles and responsibilities): Schedules, Budgets, Master Tracking Document, Agenda/Notes
- Manage all material samples, graphic proofs, and shop drawings during the Fabrication Phase
- Excellent written and verbal communication skills
- Must be a strategic and conceptual thinker, able to articulate unique ideas quickly and effectively
- Strong knowledge of MS Office (Excel, Outlook, Word, Powerpoint), Adobe Creative Suite, Google, Monday.com
Quality Control
- Main Point of Contact for Design to Build Transition
- Quality Control Assurance of Contractual and Technical aspects of Design Deliverables
- Review and provide detailed feedback or direction on all project deliverables
- Quality Control Assurance of Fabricated Elements based on Design Intent
- Shop Drawing Review
- Attention to Detail and Accuracy for all documentation created, tracked, or submitted
Desired Skills:
- 7-10 years of working in a Museum or Cultural Institution, Design Agency, Live Entertainment, Theatre Production, or other relevant industry, 7+ years of experience in a Project Management role
- Deep knowledge of the Content, 2-D, 3-D departmental functions related to project work
- Attention to detail, accuracy, and quality control
- Excellent written and verbal communication skills
- Strong knowledge of MS Office (Excel, Outlook, Word, PowerPoint) Adobe Creative Suite
- Must be familiar with a project management software for multiple projects
- Ability to develop design services estimates, a major plus
- Familiar with the project phases for design to execution
- Must have basic financial and cost management skills
Work Life:
Luci Creative is composed largely of local staff with a hybrid schedule of in-person and remote work.