A Boston-based, private organization that operates two commercial class A buildings and an underground garage is seeking a Senior Property Manager to join their dedicated team. In this role, you will collaborate closely with the VP of Property Management and four other team members, playing an integral role in managing the day-to-day operations of the buildings and garage. Your efforts will ensure tenant and employee satisfaction while maintaining the highest standards of class-A office space operations. Strong communication and organizational skills, particularly in working with building owners, are essential, along with a solid background in commercial real estate.
The ideal candidate is someone who thrives on curiosity and thoughtfulness, eager to learn and consistently add value. You're adaptable, approachable, and attentive to detail, with a knack for uncovering opportunities for improvement. Whether it's taking the stairs to get a better perspective on the property or diving into the finer details of operations, you bring a proactive and mindful approach. This is an incredible opportunity to work alongside an experienced VP with nearly 40 years of expertise, soaking up invaluable knowledge while making a meaningful impact. If you're eager to grow, make meaningful contributions, and create a lasting impact within an established, collaborative, and innovative organization, we encourage you to apply.
Please note: While Boston-based candidates are preferred, the client is open to considering candidates from outside the area who have strong previous ties to Boston.
RESPONSIBILITIES
- Maintain a high level of communication with tenants and vendors; respond to owner/tenant/employee inquiries and handle any issues or requests promptly and professionally; and keep the VP, Property Manager informed of service issues and their resolutions
- Interface with ownership, senior management, and other operating departments of the family office and the Foundation to ensure effective, timely and efficient operations
- Coordinate with regular service and project vendors to minimize tenant interruptions and provide consistent, first-class service, as well as ensure the timely completion of repairs and maintenance tasks
- Collaborate with property, construction and design teams for tenant fit-out projects
- Help determine and identify capital improvement projects
- Maintain first-class property appearance both inside and outside
- Maintain, manage and update online property-related filing system
- Assist in the negotiation and execution of lease agreements and renewals
- Collaborate with property management team to develop and implement property-specific policies and procedures
- Oversee the monthly accounts receivable billing and collection processes
- Review vendor invoices for approval and processing; assist with overseeing research and resolution of outstanding vendor accounts payable issues
- Assist with the preparation of monthly financial reports, annual operating budgets, CAM and real estate tax reconciliation billings
- Provide guidance for Parking Garage management and operations
- Maintain compliance and recordkeeping relating to sustainability and reporting for BERDO, LEED re-certification, and Climate Action Plans (resiliency)
- Manage off-hours emergency situations when they arise
QUALIFICATIONS/SKILLS
- Bachelor's degree (preferably in Finance, Real Estate, and/or Building Sciences)
- Minimum 8 years of increasing levels of experience in commercial property management or real estate development, and office management experience
- High proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and an ability to quickly learn specific property management/accounting software
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, self-directed, family office environment, with a strong desire to learn and succeed
- Excellent critical thinking and problem-solving skills
- Strong team orientation with the ability to successfully interact with personnel at all levels within the organization and effectively relate to contacts outside the organization
- Detail-oriented and highly organized with a strong work ethic and excellent time management skills
- Capable of managing competing demands and adept at handling frequent changes, delays, or unexpected events
- Desire and ability to act as the owner of the buildings and garage
- Conscientious
COMPENSATION/BENEFITS
- $150,000++ per year | depending on experience
- Top-tier, comprehensive benefits package
- Hybrid Work Arrangement: This position offers employees the flexibility to work remotely for some portion of each week. For this position, the current expectation is that the Senior Property Manager will work in the Boston office at least three days a week with some responsibility to be on call in the evenings and on the weekends.