Description Position at The CBORD Group, Inc. IMPAC Quality Assurance Specialist (032010) Position:IMPAC Quality Assurance Specialist Reports to:IMPAC Team Leader Job Type:Non-exempt Hours:Occasional overtime maybe required. Function:Working directly with team members and assigned customers ensuring all aspects of menu entry and report review and processing meet established quality standards. Qualifications Qualities:
- Can work independently, is organized, and sets priorities effectively.
- Demonstrates a strong attention to detail.
- Willing to accept performance feedback.
- Works well in a fast-paced, team environment, adapts to change, and a quick learner.
- Works well under pressure of deadlines.
- Is dependable.
- Has good communication skills including active listening and questioning.
Experience:
- Proficiency with computers and Microsoft software including Word and Outlook.
- General food service or nutrition knowledge, a plus.
Education:
- Associates degree or relevant work experience.
Responsibilities
- Maintain relationships with assigned Sysco Operating Company contacts.
- Coordinate input and processing of assigned regional and custom menus.
- Maintain IMPACweb and NetRecipe accounts of assigned Opco's and facilities.
- Perform quality assurance of IMPAC menus and reports assuring they meet all established standards.
- Provide feedback to team members with results of quality assurance process with updates required before delivery to client.
- Keep current on all established standards including operating company specific menu planning needs and report specifications.
- Complete all phases of report generation with assigned operating companies.
- Remain focused and flexible in working towards division and company goals.
- Participate in bi-annual QA review of Sysco IMPAC menus.
- Loading and shipping of menus for assigned customers.
Additional responsibilities as assigned.