SCHEDULE: 40 hours, Monday – Friday, 830AM-5PM, with early mornings, late afternoons or some weekends based upon program needs. This position is non-essential in the event of an emergency.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
LOCATION: 434 Harrison Avenue, Boston. This position is eligible for hybrid work, subject to PSI's remote work policies and the on-site needs of the team.
JOB DESCRIPTION
SUMMARY OF THE POSITION:
Reporting to the Director of Talent Acquisition (the Director), the Senior Recruiter will work with the recruiting team in the Human Resources department to develop overall recruiting strategies and implement a successful recruitment plan to manage the hiring process at Pine Street Inn. The Senior Recruiter will manage the day-to-day recruiting activities for PSI Talent Acquisition staff to achieve higher competency in their roles, consistent with Pine Street Inn's Strategic Plan.
The Senior Recruiter will have responsibility for managing a workload of requisitions for departments with frequent turnover or other factors impacting the difficulty of hiring and retaining staff, and along with the Director, will serve as a resource to the Recruiter in managing their assigned requisitions.
The Senior Recruiter will be responsible for consulting with hiring managers to understand their recruitment needs, develop sourcing strategies, pre-screening candidates to assess their qualifications utilizing behavioral based interviewing, and monitoring requisition status to ensure an efficient recruitment process. The Senior Recruiter will ensure hiring managers are oriented to hiring procedures, paperwork, and technical requirements of using the Applicant Tracking System.
The Senior Recruiter will work with hiring managers and program leadership, alongside the Director, to identify areas where changes in job duties, pay, schedule, or other working conditions may beneficially impact candidate sourcing and employee retention.
The Senior Recruiter will have discretion to expend advertising and other budgeted funds on behalf of the recruitment team, and will have oversight of the staffing agency billing reconciliation process and the employee referral bonus reimbursement process. The Senior Recruiter will have discretion to communicate with all PSI staff on behalf of the recruiting team, and will have discretion to advise managers and program leadership regarding changes to be made to any aspect of the hiring process that may beneficially impact departments' hiring and retention.
The Senior Recruiter will work with the Director to design and implement trainings and informational documents that will address the hiring and retention questions and competencies of PSI staff and managers, and will work with the Director to creatively increase PSI's outreach efforts to potential hiring candidates.
The Senior Recruiter will escalate issues with their requisitions and/or hiring managers to the Director for consultation, problem-solving, and planning.
REQUIREMENTS
EDUCATION/TRAINING:
Required:
- Associate's Degree plus five (5) years' experience in a recruiting function, or Undergraduate Degree or equivalent plus three (3) years' experience in a recruiting function.
PREFERRED:
- Human Resources Management training or Certification.
Required:
KNOWLEDGE/EXPERIENCE:
- Minimum of five (5) years of direct recruitment experience.
- Excellent computer, communication, and writing skills; strong MS Office skills including Word, PowerPoint, Sharepoint, Excel, Outlook, and Scheduling Assistant.
- Must have HRIS experience and strong data analysis and tracking skills.
- Must have prior experience with paperless onboarding and paperless Applicant Tracking Systems.
PREFERRED:
- Human Resources experience in a non-profit setting.
- Experience with Clear Company, SkillSurvey, Success Factors, or similar electronic reference and electronic applicant tracking systems.
Required:
PHYSICAL ABILITIES/SKILLS:
- Ability to travel as needed in Boston area to attend job and career fairs at a variety of sites.
- Ability to use computers and phones, sitting or standing, for long periods of time, in an office environment.
- Ability to access different building locations, equipment, mailboxes and perform manual filing.
Required:
MENTAL ABILITIES/SKILLS:
- Ability to negotiate and interact with vendors, agencies, institutions, etc.
- Ability to take a strategic approach to recruitment. Very high level of organizational skills.
- Ability to manage and follow through with multiple projects and priorities simultaneously.
- Ability to work with frequent interruption, while maintaining accuracy and attention to detail.
- Excellent interpersonal skills: to interact and build positive relationships with a wide range of applicants, employees, managers and outside agencies.
- Must function as a team player in the Human Resources Department and all other areas of Pine Street Inn.
- Ability to coach and train PSI staff in all aspects of the recruiting and hiring function.
- Ability to maintain confidentiality regarding program, staffing, or other strategic changes.
- Judgement to escalate or troubleshoot barriers to department goals.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- With the Director, develop and implement a recruitment plan to attract well-qualified, diverse staff (internally and externally).
- In the absence of the Director, serve as the point person for agency-wide recruiting functions and as a primary resource to the Recruiter, Recruiting Coordinator, and any temporary/contract recruiters.
- Oversee and direct the work of contract recruiters, temporary staff, or interns.
- Design and implement workflows, approval processes, reporting and auditing protocols, and systems to delegate and manage all aspects of the hiring function across the recruiting team, the HRIS administrator, and the Receptionist.
- Use influence and experience to drive change in hiring processes to ensure hiring managers exhibit competencies in hiring and retention.
- Manage a caseload of requisitions and follow up with all applicants and hiring managers on a timely basis.
- With Director, draft and implement hiring policies and procedures for all supervisory staff.
- With hiring managers, plan process for initial screening of applicant pools, as well as conduct phone screens or interviews.
- Recommend appropriate recruitment methods to hiring supervisors.
- Provide training on recruitment and interviewing as part of the supervisory training offered at Pine Street Inn.
- Conduct employee orientation with other HR staff on a rotating basis.
- Coordinate on-site recruitment events for programs/departments.
- Research and develop partnerships with area schools, agencies, employers, and other resources to increase talent pool and hiring pipeline.
- Handle the administrative operations of recruitment and the hiring process.
- Maintain the personnel requisition process.
- Monitor and evaluate hiring and turnover data.
- Facilitate fair employment practices in hiring process.
INTERNAL CANDIDATES IF INTERESTED IN APPLYING FOR THIS POSITION, PLEASE SUBMIT A PROMOTION/TRANSFER APPLICATION TO THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTING.
Pine Street Inn is an Equal Opportunity/Affirmative Action Employer.
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