Senior Regional Director
: Job Details :

Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our diverse, inclusive, and innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a Senior Regional Director. The Senior Regional Director is accountable and responsible for the operational execution of the Explosive Detection Canine (EDC) program for the EDC Northeast operations. The Senior Regional Director is responsible for all aspects primarily by understanding client needs, and proactively meeting them through the management of client relations and departmental employees, coordinating needed support services to meet or exceed operational goals and providing quality customer service in the most cost-effective manner, within the company standards.RESPONSIBILITIES:Operational responsibility and accountability for Regional Managers, Field Supervisors, Field Trainers and the Scheduling group to ensure daily operations of 200+ Explosive Detection teams are operating efficientlyServe as the direct representative of the Security Leadership and Management team to the field and relay and enforce operational decisions and intentResponsible and accountable for representation of EPS Canine/MSA Security with all clients; coordinate and provide sales representatives with professional guidance and insight in support of client management, sales presentations, new business proposals, Requests for Proposal (RFP), and business continuityUnderstand and manage to the Collective Bargaining Agreement; work closely with union leadership to address Issues at the local levelImplement and enforce employee Standards of Performance and Conduct as applicable to EDC handlerDevelop and manage EDC budget expenditure to stay within EDC budgetManage manpower as it directly applies to the EDC program; ensure no client post goes unmanned by a qualified MSA EDC teamResponsible for supervising EDC handler field sustainment trainingDirect and supervise the efforts of Field Training personnel; liaison with Field Supervisors to ensure unity of effortConduct initial inquiry and investigations into allegations of employee misconduct, SOP violations, and grievancesRecommend policies and procedures to maximize efficiency, effectiveness, safety and overall performance in meeting client's expectationsRecruit and hire Individuals for all roles within the regionResolve Issues quickly as they relate to scheduling challenges, requests for additional EDCHs from clients, coverage for drill weekends, etc. Ensure all posts are covered 24x7Learn, manage, and support all lines of business opportunities within the region, including but not limited to Explosive Detection, Firearms Detection, Narcotics Detention, etc. within Commercial and Air Cargo settings; understand the compliance components within eachResponsible for the planning and logistics related to staffing of posts and ongoing training of field staff, including the annual, monthly, and quarterly requirementsInterpret and disseminate company policy to subordinate personnel; and evaluate employee performance to include coaching, development, and supportDevelop, review and refine all Post OrdersQUALIFICATIONS (MUST HAVE):High school diploma or equivalentMinimum of ten (10) years of explosive detection canine operations experienceMinimum of five (5) years of experience in a supervisory role managing people and operations in law enforcement or militaryExcellent oral and written communications skillsProficiency with conflict resolution techniquesAbility to collaborate with other departments to fulfill business needsAbility to evaluate program effectiveness and ensure operation efficiency and quality controlExcellent decision-making abilityAbility to strategically planDemonstrated leadership abilityStrong customer focusAbility to utilize technology, Including Microsoft Office applications, and learn new technologiesPREFERRED QUALIFICATIONS (NICE TO HAVE):Prior work with client relationsASIS Certified Protection ProfessionalBENEFITS:Medical, dental, vision, basic life, AD&D, and disability insurance401(k) plan, subject to eligibility requirementsPaid time off offered at an accrual rate of 1 hour per 25 hours worked on a weekly basisEight paid holidays (subject to eligibility)Employee Assistance ProgramEmployee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!PAY: $125,000 - $140,000 per yearAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Job ID: 2024-#######Location: United States-New York-New YorkJob Category: Canine Management / Administration