Location: New York,NY, USA
Advance your career in security with Allied Universal Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our diverse, inclusive, and innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.
Our canine group, under Allied Universal Enhanced Protection Services, is hiring a Senior Regional Director. The Senior Regional Director is accountable and responsible for the operational execution of the Explosive Detection Canine (EDC) program for the EDC Northeast operations. The Senior Regional Director is responsible for all aspects primarily by understanding client needs, and proactively meeting them through the management of client relations and departmental employees, coordinating needed support services to meet or exceed operational goals and providing quality customer service in the most cost-effective manner, within the company standards.
RESPONSIBILITIES:
* Operational responsibility and accountability for Regional Managers, Field Supervisors, Field Trainers and the Scheduling group to ensure daily operations of 200+ Explosive Detection teams are operating efficiently
* Serve as the direct representative of the Security Leadership and Management team to the field and relay and enforce operational decisions and intent
* Responsible and accountable for representation of EPS Canine/MSA Security with all clients; coordinate and provide sales representatives with professional guidance and insight in support of client management, sales presentations, new business proposals, Requests for Proposal (RFP), and business continuity
* Understand and manage to the Collective Bargaining Agreement; work closely with union leadership to address Issues at the local level
* Implement and enforce employee Standards of Performance and Conduct as applicable to EDC handler
* Develop and manage EDC budget expenditure to stay within EDC budget
* Manage manpower as it directly applies to the EDC program; ensure no client post goes unmanned by a qualified MSA EDC team
* Responsible for supervising EDC handler field sustainment training
* Direct and supervise the efforts of Field Training personnel; liaison with Field Supervisors to ensure unity of effort
* Conduct initial inquiry and investigations into allegations of employee misconduct, SOP violations, and grievances
* Recommend policies and procedures to maximize efficiency, effectiveness, safety and overall performance in meeting client's expectations
* Recruit and hire Individuals for all roles within the region
* Resolve Issues quickly as they relate to scheduling challenges, requests for additional EDCHs from clients, coverage for drill weekends, etc. Ensure all posts are covered 24x7
* Learn, manage, and support all lines of business opportunities within the region, including but not limited to Explosive Detection, Firearms Detection, Narcotics Detention, etc. within Commercial and Air Cargo settings; understand the compliance components within each
* Responsible for the planning and logistics related to staffing of posts and ongoing training of field staff, including the annual, monthly, and quarterly requirements
* Interpret and disseminate company policy to subordinate personnel; and evaluate employee performance to include coaching, development, and support
* Develop, review and refine all Post Orders
QUALIFICATIONS (MUST HAVE):
* High school diploma or equivalent
* Minimum of ten (10) years of explosive detection canine operations experience
* Minimum of five (5) years of experience in a supervisory role managing people and operations in law enforcement or military
* Excellent oral and written communications skills
* Proficiency with conflict resolution techniques
* Ability to collaborate with other departments to fulfill business needs
* Ability to evaluate program effectiveness and ensure operation efficiency and quality control
* Excellent decision-making ability
* Ability to strategically plan
* Demonstrated leadership ability
* Strong customer focus
* Ability to utilize technology, Including Microsoft Office applications, and learn new technologies
PREFERRED QUALIFICATIONS (NICE TO HAVE):
* Prior work with client relations
* ASIS Certified Protection Professional
BENEFITS:
* Medical, dental, vision, basic life, AD&D, and disability insurance
* 401(k) plan, subject to eligibility requirements
* Paid time off offered at an accrual rate of 1 hour per 25 hours worked on a weekly basis
* Eight paid holidays (subject to eligibility)
* Employee Assistance Program
* Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!
PAY: $125,000 - $140,000 per year
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.