Benefits:
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Varies by location
- Locally owned and operated
- Career Advancement Opportunities
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
You might be a great fit if…
- You enjoy serving others as we would like to be served.
- Making the best even better.
- You enjoy making a difference.
- You enjoy helping others.
- You enjoy working in teams.
- You're motivated to learn new skills.
- You're looking for either a Full Time or Part Time position.
- You have relevant retail and/or hardware industry experience.
Job Summary:
Retail sales staff are expected to maintain a positive representation of Roosters Route 82 Home & Hardware by providing an outstanding customer service experience consistent with company values. The main task of this position is to help customers, cross-merchandise to increase sales, and maintain a clean and efficient sales floor that is always pleasing to shop and fully re-stocked at all times. They should be willing to continually learn and expand their knowledge of the retail and hardware industries. Their job will include, but is not limited to, the following responsibilities:
Responsibilities:
- Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
- Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
- Notify customers of upcoming promotions and new products.
- Assist with loading products into customer's vehicles as needed.
- Merchandise products according to prescribed planograms and help maintain signage.
- Restock shelves as necessary.
- Assist in taking regular inventory of stock.
- Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
- Help store staff with other tasks as needed.
- Work with teammates to improve policies and actions around loss prevention.
- Adhere to all store policies and safety standards.
Qualifications:
- Outstanding customer service skills and a professional attitude.
- A working knowledge of the hardware products contained in the store with a willingness to continue to learn.
- Organized, self-starter who thinks independently and solves problems.
- Knowledge of effective sales methods and techniques.
- Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
- Strong math, reading, writing, and communication skills.
- Able to lift up to 50 lbs.
- Able to work a flexible schedule, including weekends, and holidays as needed.
Goals:
- Boost overall sales by closing the sale, and promoting add-on sales.
- Continually expand knowledge of all departments in the store.
- Become a versatile employee, able to help in other areas when needed.
- Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
- After enough experience, become a mentor to new employees and help them understand products and retail concepts.
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