Location: Queen Creek,AZ, USA
You Lead the Way. We've Got Your Back.
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
We're looking for a Run Time Engineers responsible for web application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance.
This role will drive the Run Time Engineering mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing and deployment. You'll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing monitoring and tooling solutions to maximize the performance and availability of our Web/Mobile applications. From operations, you will identify improvement opportunities and share the information with engineering and SRE org to close the loop. This is an opportunity to work in one of the best Technology units to help improve customer experience for American Express digital assets and influence how millions of people interact with their cards, their merchants, and their money.
The Senior Service Assurance Engineer II role is a hands-on Senior Architect Level position supporting American Express Run Time Engineering and Application Support part of Site Reliability Engineering organization.
What you will be doing:Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
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