Location: New York,NY, USA
Senior ServiceNow Architect
* Provide help in Presales Support, Solution Design and Architectural design
* Collaborate with Business and IT stakeholders to gather and analyse business requirements
* Design end-to-end solutions using the ServiceNow platform to meet business needs while ensuring maximum out of the box solution.
* Develop technical architecture, considering scalability, performance, and security aspects.
Create detailed technical documentation outlining design decisions and implementation strategies.
* Define and manage integrations with external systems using APIs, REST, SOAP, and other methods.
* Ensure seamless data flow and consistency between ServiceNow and other enterprise systems.
* Design data models and manage data sources within the ServiceNow CMDB and other base tables
* Provide technical guidance and mentorship to development teams, ensuring adherence to best practices for the Service Now industry solution.
* Stay updated with ServiceNow platform updates, new features, and industry trends.
* Optimize the performance of ServiceNow applications, identifying and resolving bottlenecks.
* Implement security best practices and ensure compliance with data protection regulations.
* Maintain comprehensive technical documentation for implemented solutions.
* Certified CSA, CAD, ITSM Any 2 CIS certification - preferred
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