Location: all cities,VA, USA
Job Description (Posting).
To support junior/senior writers, address technical queries, and propose appropriate solutions for issues. (1.) To support junior/senior writers, plan document plan-task estimation, and monitor project status. (2.) To address technical queries, monitor compliance/trainings, conduct product competency training, and ensure timely knowledge transfer. (3.) To research and propose solutions, ensure timley updates are provided to clients, and monitor and flag issues that require resolution. (4.) To be the point of contact for all escalations in the team and execute mitigation steps for resolution. (5.) To discuss team level improvements/KRAs with managers, provide feedback to team members, andsuggest improvement plans for team.
Job Description (Posting).
To support junior/senior writers, address technical queries, and propose appropriate solutions for issues. (1.) To support junior/senior writers, plan document plan-task estimation, and monitor project status. (2.) To address technical queries, monitor compliance/trainings, conduct product competency training, and ensure timely knowledge transfer. (3.) To research and propose solutions, ensure timley updates are provided to clients, and monitor and flag issues that require resolution. (4.) To be the point of contact for all escalations in the team and execute mitigation steps for resolution. (5.) To discuss team level improvements/KRAs with managers, provide feedback to team members, andsuggest improvement plans for team.
Job Description (Posting).
To support junior/senior writers, address technical queries, and propose appropriate solutions for issues. (1.) To support junior/senior writers, plan document plan-task estimation, and monitor project status. (2.) To address technical queries, monitor compliance/trainings, conduct product competency training, and ensure timely knowledge transfer. (3.) To research and propose solutions, ensure timley updates are provided to clients, and monitor and flag issues that require resolution. (4.) To be the point of contact for all escalations in the team and execute mitigation steps for resolution. (5.) To discuss team level improvements/KRAs with managers, provide feedback to team members, andsuggest improvement plans for team.
Job Description (Posting).
To support junior/senior writers, address technical queries, and propose appropriate solutions for issues. (1.) To support junior/senior writers, plan document plan-task estimation, and monitor project status. (2.) To address technical queries, monitor compliance/trainings, conduct product competency training, and ensure timely knowledge transfer. (3.) To research and propose solutions, ensure timley updates are provided to clients, and monitor and flag issues that require resolution. (4.) To be the point of contact for all escalations in the team and execute mitigation steps for resolution. (5.) To discuss team level improvements/KRAs with managers, provide feedback to team members, andsuggest improvement plans for team.