Location: Albany,NY, USA
It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Summary:As a Senior Systems Engineer at Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees can perform at the highest level. You will be responsible for the design, implementation, maintenance, and monitoring of complex systems in your area of expertise. As a technical leader in several infrastructure domains, you will work on a team interacting with development labs to design complex infrastructure and deliver projects on time and on budget. You will identify, analyze, and resolve system issues and report on deficiencies in configuration, process, and documentation as well as develop and recommend corrective actions. You will collaborate with senior members of the team to influence and make suggestions that aid in the designing of technical solutions and lead the group in the completion of that solution. You will be called on to operationalize tasks and mentor junior team members empowering them to further their skill sets.Essential Duties and Responsibilities:Acts as a subject matter expert in multiple technology domains, including compute and virtualization with a focus on Pure Storage, VMware vSphere, VMware Horizon, vSphere Replication, ESXi and Cisco UCS in a multi-domain and multi-site configuration.Development of compute and virtualization roadmaps and standard configurations.Frequently interacts with vendors / partners to define solutions and configurations that meet budget requirements.Works with CoLo data center vendors to implement new requirements and resolve issues.Frequently interacts with Rocket development teams to define system and business requirements to support Rocket Software development efforts.Support key technology initiatives including virtualization, data center, disaster recovery, merger and acquisition activities, capacity planning, and budgeting.Performs systems performance analysis and optimization.Provides capacity planning metrics to support budget inputs and new purchases.Performs day-to-day system administration and tasks for assigned systems.Develop automations for systems monitoring, management, and configurations.Recommend strategies and standards for all platform infrastructures.Ensure security, best practices, and documentation exist for all new and existing infrastructure related systems and applications.Provide timely problem resolution, incident management, and root cause analysis.Perform duties following all company standards regarding engagement, change management, and escalations.Create and maintain a knowledgebase of standard operating procedure documents.Evaluate business and technology requirements to determine the best fit for environment.Act as a mentor for junior team members to allow them to further their skill sets and operationalize tasks where possible.Participate in special projects and perform other duties as required.Required Qualifications:Bachelor's degree in Computer Science, CIS, MIS, Math, or related field with a minimum 8 years of senior engineering experience.Ten or more years of education and/or relevant experience may be considered to satisfy educational and years-of-experience requirements for this posting.Expert level knowledge of Cisco UCS server infrastructure in a multi-site, multi-domain environmentExpert level knowledge of Cisco UCS Manager and UCS CentralExpert level knowledge of VMWare vSphere, ESXi, VMware Horizon and vSphere ReplicationExperience with Pure Storage FlashArray and FlashBladeExperience with iSCSI, NAS, NFS, and fibre channel protocolsStrong scripting and automation skills with PowerShell and PowerCLIOutstanding written and verbal communication skills; desire and ability to document configurations in support of a larger teamGood interpersonal skills with a strong focus on listening and questioning to derive the best solutionsStrong project management skills and attention to details with a customer focus is criticalAbility and motivation to learn new technologies quickly and with minimal support and guidanceAbility to present ideas and solutions to challenging issues; then lead and implement those ideasAbility to present ideas and concepts in a team environment that values data-driven decisionsPreferred Qualifications:Experience with VMware SRM or equivalent applicationExperience with Veeam Backup & Recovery or similar productExperience with cloud technologies (AWS/Azure preferred)Experience running proof-of-conceptsFamiliarity with DevOps orchestration and automation conceptsUnderstanding of server technologies such as Windows and Unix/LinuxUnderstanding of ITIL processesTravel Requirements: