About Us: DelCor Technology Solutions, a privately held consulting firm based in Silver Spring, MD, has been providing technology consulting and IT support to associations and nonprofits for more than 35 years. Our success has been driven by our unmatched dedication to our clients and our goal to be an ideal workplace for our employees. We admit, we're not shy about what makes us special. We have an outstanding team comprised of highly qualified and motivated individuals who really know their stuff. We're intimately familiar with the 501(c) community, which allows us to truly understand our clients' needs and objectives. At DelCor, we're focused on building long-term relationships both with our clients and among our staff. While our team has the technical chops to get any project done, what sets us apart is our ability to merge customer service with technical know-how. We bring our DelCor values to every client, project, meeting, and event. In the association space we're known as the people who offer technical expertise and strategic guidance, but as a team we like to get together and work on community projects, have baking competitions, or even jump out of airplanes-don't worry, that's not a hiring requirement. About the Role: We are excited to offer the opportunity for a Senior Technical Project Consultant to join our expanding Technology Projects team. This senior-level position plays a pivotal role in overseeing and executing sophisticated technical projects, including system implementations and strategic IT configurations for a diverse client base. *This role is based out of the DC, MD, VA area and will sometimes require onsite work. Key Responsibilities:
- Technical implementations/configurations of client infrastructure (new laptop setups, 365 migrations, sharepoint online migrations, new firewall configurations and installations, office moves, network switch setups, wireless access point setups, etc.
- Lead and own entire technical projects from start to finish
- Provide senior-level management of projects and technology tasks throughout to ensure success as defined by adherence to standards of scope, budget, and timeline
- Perform as an escalation point for the technical project team
- Work with the Project Coordinator to develop comprehensive project plans that merge customer requirements with company goals
- Coordinate client and technical personnel during all project phases, from initial development through implementation
Preferred Experience:
- 7+ years of recent hands-on IT technical support experience, this experience must include both end-user support and systems administration experience. Higher-level network engineering experience is a plus.
- Experience with Microsoft 365 administration and configuration
- Ability to lead and handle migrations to the Microsoft 365 platform
- Experience and ability to configure firewalls, especially SonicWALL firewalls
- Experience with and ability to configure network switches
- Ability to clearly articulate and explain technical issues to non-technical staff
Our Exceptional Benefits and Perks Becoming part of the DelCor team means joining a culture that truly values and respects your contribution. We know that our decades of success wouldn't be possible without staff who feel supported and emboldened to be creative in their work. We've carefully curated a suite of benefits and perks designed to support and reward our valued employees:
- 17 Days of PTO in the First and Second Years
- PTO Increased to 23 Days After Two Years
- 10 Federal Paid Holidays and 1 Floating Holiday
- Charity PTO Day
- 401k Savings Plan + Matching
- $35 Monthly Cell Phone Benefit
- $300 Work from Home Stipend for New Employees
- Health, Dental, and Vision Insurance
- Company-Sponsored HRA Plan
- Paid Parental Leave
- Mileage Reimbursement
- Professional Development and Certification Reimbursement and Recognition
- Employee Referral Program
- Short-Term and Long-Term Disability Costs Covered 100% by DelCor
- Employee Assistance Program
- Bereavement Leave
- Family and Medical Leave
- Optional Critical Illness, Accident and Injury, and Hospital Indemnity Benefits
- $25,000 Life Insurance Coverage