About the Opportunity Summary The Senior Training Specialist will primarily be responsible for driving the Workday training planning, preparation and execution for new initiatives. The Specialist will be expected to partner with all functional Finance and faculty leaders to drive the training strategy, then drill it down to tactical action items for execution across Finance functional teams. This will include developing the calendar of training events and methods, leading the development of the materials, and where needed, facilitate training sessions in person and/or virtually. The Senior Training Specialist develops a vision for training in partnership with Change Management team members, tactical training expertise, program/ project management and hands on development of related content to support a series of Finance initiatives related to the implementation of a new ERP system and related workstreams. This is an exciting opportunity for a results-driven, high performing professional to have an impact on key strategic initiatives. This is a very hands-on role requiring experience both in developing interventions and facilitating/ implementing them. The ideal Specialist will be both results oriented, and an innovative solutions person committed to supporting an organization moving forward rapidly in a changing environment. There will also be significant opportunities to engage with a variety of stakeholders within the Finance team and with the broader Northeastern University community. This is a term position that is expected to last until 10/31/25, with the possibility of extension to 12/31/25.
This position is eligible for alternative work location. Qualifications
- 10+ years of learning and development and instructional design work including a background in end user system training for a Financials implementation.
- Experience in learning tools and ideally have a background in technology-based learning
- Candidate should have a creative point-of-view and be able to translate technical concepts into usable and actionable materials for the end user
- Must be innovative and self-motivated contributor to the team
- Demonstrated excellence in consulting, project management and in leading organization wide training interventions
- Good business acumen with appreciation of business challenges and ability to obtain desired business outcomes. Aptitude for developing functional expertise and acquiring industry knowledge
- Strong organizational skills with experience in managing tasks effectively and delivering quality outcomes on-time
- Experience with identifying and communicating project issues, mitigating risks, and driving resolution
- Ability to follow, design, and apply improvements to established processes
- Proficiency to develop written materials and internal content with attention to details
- Excellent interpersonal and communications skills, both verbal and written, and the ability to work effectively with all levels of the organization.
- Experience working with external consulting firms required
- Experience in Workday preferred
- Experience in eLearning tools required
- Experience designing and implementing training
- Excellent facilitation skills onsite and virtual
- Bachelor's Degree required
Key Responsibilities & Accountabilities
- Ensure strategic alignment of the training with the Workday Financials business goals. Track training progress and recommend mitigation strategies, as necessary. (10%)
- Oversee training content creation and development. Develop and deliver training on Finance-related systems and processes, including the Workday application for major Finance initiatives. Deliver training (virtual and in-person) for new Workday Finance functionality, ongoing training for various groups, executive support, employee/manager (40%)
- Responsible for improvement of the overall user adoption of the Workday system for end users by developing content designed to improve user experience via trainings, tips, hands-on support, and other methods. Continuously look for opportunities to streamline Finance processes, Workday help text, system functionality and increase Workday user adoption globally. (20%)
- Manage a team of trainers, including coordination of Train the Trainer program. Partner with L&D team to coordinate integration with LMS. Manage all training logistics (rooms, LMS, scheduling trainers, materials, etc.). Communicate with team members, trainers, and management to ensure all needs are met. Work with external consulting firm (20%)
- Monitor the twice-yearly Workday system upgrades for impacts to current or new functionality and develop appropriate training plans. (10%)
Position Type Human Resources
Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information. Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.