Senior Unified Communications Engineer
: Job Details :

Roles & Responsibilities: 1. Design and Architecture: Design and plan unified communications solutions based on organizational needs, ensuring scalability, security, and performance. 2. Implementation: Deploy and configure unified communications systems, including VoIP, video conferencing, instant messaging, and collaboration tools. 3. Maintenance: Monitor and maintain the health and performance of unified communications infrastructure, troubleshoot issues, and perform regular updates and patches. 4. Integration: Integrate unified communications systems with other IT components, such as network infrastructure, Active Directory, and cloud services. 5. Security: Implement security measures to protect communication channels, data, and endpoints, and ensure compliance with security standards and regulations. 6. User Support: Provide technical support to end-users, resolve communication-related issues, and offer training when necessary. 7. Documentation: Create and maintain documentation for unified communications systems, including configurations, procedures, and best practices. 8. Vendor Management: Collaborate with vendors and suppliers to procure hardware, software, and services, and manage vendor relationships. 9. Capacity Planning: Analyze usage patterns and plan for capacity upgrades to meet future communication needs. 10. Disaster Recovery / BCP: Develop and maintain disaster recovery plans and procedures to ensure business continuity in case of system failures. #LI-CM2