As a Senior Value Engineer you will work cross functionally to assist the Go to Market team win new business, upsell new products, and retain existing customers. The first component will be to investigate and evaluate our existing data to craft and support value selling narratives to our prospective merchants. This role reports directly to the Value Engineering and Proposal Manager and roles into the larger Go to Market team.
Activities and Responsibilities:
- Lead and facilitate workshops, interviews, and discovery sessions with customers to understand their business goals and deliver tailored value assessments.
- Create and deliver compelling business case presentations and ROI analyses aimed at both individual contributors and senior customer executives.
- Interpret our data to provide compelling industry insights or benchmarks to our merchants to help quantify the value impact Signifyd will have on their organization.
- Educate and support the sales organization with value engineering tools and methodologies to enhance value-based selling.
- Provide training on value engineering best practices, manage a library of value frameworks and sales assets, and contribute to the creation of new value tools and collateral.
- Work with product marketing, marketing, sales and customer success to develop and standardize thought leadership content, value propositions, and competitive positioning.
Requirements for position:
- 7+ years of professional experience, ideally with 3-5 years in a value management / business value services role.
- Strong verbal and written skills for crafting presentations, articulating complex ideas, and building compelling business cases.
- Proven ability to work with Sales, Solution Engineers, Pricing, Marketing, Implementation, Customer Success and other Go To Market teams.
- Ability to build relationships both internally and externally to understand the underpinning needs of prospects and customers in terms of delivering proposed business value.
- Background in eCommerce, financial/payment systems, fraud mitigation is a plus.
- Experience using Business Intelligence tools (Looker, Tableau, etc.) is a plus.
- Travel expected: 10% internal/external as needed.
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