DISTINGUISHING FEATURES OF THE CLASS: The work involves developing the objectives and organizational structure for the Behavioral Health and Chemical Dependency services lines, including related services such as the Comprehensive Psychiatric Emergency Program (CPEP) at the Erie County Medical Center Corporation (ECMCC). The incumbent is responsible for daily and long-term operations such as strategic planning, budgeting, capital planning and program development. This is an executive management position. Work is performed under the general direction of the Chief Operating Officer - ECMC. The incumbent is responsible for the direction and supervision of subordinate Behavioral Health Services managers and department personnel including administrative, professional, technical and clerical staff. Does related work as required.TYPICAL WORK ACTIVITIES:Manages assigned departments and employees through subordinate managers;Establishes and maintains Behavioral Health Services department policies and procedures, objectives, quality assurance programs, safety, environmental and infection control standards;Develops operational and capital budgets for assigned departments in conjunction with physicians, nursing staff and department managers; monitors budget performance against allocations;Responsible for the development and implementation of procedures and controls to promote communication and adequate information flow across service lines and departments;Plans, develops and implements new services and programs to maintain competitiveness in the healthcare market;Plans and coordinates behavioral health and chemical dependency quality assurance program in conjunction with physicians, nursing staff and department managers;Oversees departmental billing and charge procedures for assigned service lines;Collaborates with Management Information Systems Department regarding selection and implementation of hospital information systems;Directs the materials management function for assigned departments;Assists in preparation of hospital-wide budget and allocation of funds based upon reviews of departments' estimates and recommendations;Assists in making hiring decisions for higher-level management positions as required;Participates in collective bargaining and labor management as required;Ensures compliance with applicable local, state, Federal and Joint Commission rules, laws, regulations and/or accreditation standards for assigned departments;Participates in hospital/medical staff committees, providing for effective organization and management of assigned service lines.FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Comprehensive knowledge of modern principles and practices of hospital and healthcare administration and organization; comprehensive knowledge of the principles of organization and management; comprehensive knowledge of applicable laws, rules, regulations and accreditation standards as they relate to hospital administration and assigned service lines/departments; comprehensive knowledge of metrics, benchmarks and standards utilized in evaluating behavioral health programming; good knowledge of principles and practices of hospital budgeting; good knowledge of third party payor and government reimbursement methodologies; ability to plan, implement, control and evaluate hospital programs and procedures; ability to direct and supervise subordinate staff; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with a diverse constituency; ability to utilize a variety of electronic software applications; sound professional judgment; capable of performing the essential functions of the position with or without reasonable accommodation.MINIMUM QUALIFICATIONS:
- Possession of a Master's Degree* in Business Administration, Healthcare Administration, Psychology, Public Health, Nursing, Sociology, Human Services, Education, Social Work, Counseling or a closely related field and eight (8) years of senior-level** administrative experience in healthcare, of which four (4) years were in a hospital setting; or:
- Possession of a Bachelor's Degree* in Business Administration, Healthcare Administration, Psychology, Public Health, Nursing, Sociology, Human Services, Education, Social Work, Counseling or a closely related field and ten (10) years of senior-level** administrative experience in healthcare, four (4) years of which were in a hospital setting.
** Typical duties of a senior-level administrator include such things as: development and implementation of departmental operating policies and procedures; development and administration of procedures to ensure compliance with applicable laws and regulations; and development and implementation of departmental activities (including staff) for quality and effectiveness.NOTE*: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at You must pay the required evaluation fee.NOTE 2: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.