Senior Vice President of Product Design
: Job Details :


Senior Vice President of Product Design

Confidential

Location: New York,NY, USA

Date: 2024-11-19T18:54:45Z

Job Description:

Senior Vice President of Product Design

About the Company

An innovative software development organization dedicated to transforming the industry.

Industry Computer Software

Type Privately Held, VC-backed

Founded 2015

Employees 201-500

Funding $51-$75 million

Categories

  • Computer
  • Customer Service
  • E-Commerce
  • Software
  • Information Technology & Services
  • Computer Programming
  • Professional Services
  • Computers
  • Technology

Specialties

  • ecommerce
  • customer support
  • online store
  • customer experience
  • help desk
  • live chat
  • order management
  • customer support automation
  • ecommerce automation
  • shared inbox
  • help center
  • knowledge base
  • email
  • sms
  • customer service
  • saas
  • social media
  • omnichannel support
  • shopify store
  • and cloud

About the Role

The Company is on the lookout for a Senior Vice President of Product Design to lead and expand its dynamic team of Product Designers. The ideal candidate will set and execute an innovative design vision that corresponds with product and brand objectives, driving significant business impact. This is a unique opportunity for a design leader with a proactive mindset, a compelling design vision, and empathetic leadership skills.

The Senior VP of Product Design will advocate for customer-centric design, cultivate a culture of honesty, ownership, and excellence within the design team, and promote cross-functional collaboration. This role demands a strategic leader capable of achieving measurable goals and producing high-quality designs that cater to customer needs.

To excel in this role, candidates should have a strong background in product design with at least 6-8 years of experience, including leading design teams and delivering transformative results. The company seeks an individual who thrives in a fast-paced, high-growth environment and is adept at agile methodologies, concise execution, and operational excellence.

Remarkably, the Senior VP will play a pivotal role in shaping the future of commerce through conversational AI, focusing on driving sales and automating customer experience while navigating complex UX challenges associated with groundbreaking generative AI technology.

Hiring Manager Title CEO

Travel Percent Less than 10%

Functions

  • Product Management
  • Design
  • Information Technology
Apply Now!

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