Here is an exciting opportunity to join Emily Hotel as a Server! The Server is responsible for identifying the needs of guests and accommodating to those needs. Serves the guests quickly and efficiently with complete knowledge of the restaurant menu. And maintains station in a clean and orderly manner throughout the shift!Perks and Benefits
- Competitive pay & a Comprehensive Benefit Package.
- Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program.
- Annual Education Allowance
- Generous Referral Program
- Fun & collaborative company culture with lots of team building events
- Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel
What Will You Do?The essential functions include, but are not limited to the following:
- Available to work a variety of hours, days and shifts, including weekends
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Warmly greet and acknowledge guests upon arrival.
- Follow established The Emily Hotel service sequence for consistent food & beverage guest experiences.
- Handle payment for guest purchases in compliance with The Emily Hotel, Payment Card Industry and cash handling procedures.
- Properly ring guest orders through the POS system.
- Maintain positive guest relations at all times.
- Maintain current and accurate knowledge of the outlet menu.
- Follows all safety and sanitation policies.
- Upsell items to guests.
- Properly check all guests' identification to ensure legal age compliance.
- Perform side work as needed & keep server station clean and organized.
- Get along well with others and be a team player
- Other duties will be assigned as needed
What You Bring?
- Minimum 2 years experience in a fast paced bar and/or restaurant preferred.
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- High School Diploma or GED
About the Company:The Emily HotelThe Emily Hotel is a boutique hotel inspired by art and woven in nature. The name, a nod to renowned artist Emily Carr who inspired belief that art can change the way we look at the world. We are upscale, but approachable. Carefully curated yet laid back. Urban but rooted in nature. We hold purposeful values, strive to make sustainability a priority, and share an uncompromising vision to deliver a fresh experience. The core of The Emily's offering is exceptional delivery of well-designed lifestyle spaces. Here people hang out, meet like minded people, and feel inspired.How To Apply:Please apply through the link on the job posting and attach your resume and any other required documents.We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.