Title: Server AssistantDepartment: Food and BeverageReports To: Restaurant Manager, Food and Beverage Director, General ManagerSupervision: NonePay Structure: Paid Bi-weeklyWho are we looking for?Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!Why Should You Work for Shamin Hotels?Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!How to Apply:If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: Enter the job title and location and apply!Position Overview:As a Server Assistant, you will support the restaurant team by assisting servers and ensuring smooth operations during meal service. You will help maintain cleanliness and organization in the dining area, deliver food and beverages to tables, and provide excellent customer service to enhance the dining experience for our guests.Essential Job Functions:
- Table Setup: Assist with setting up tables for meal service, including arranging utensils, napkins, and other dining essentials.
- Beverage Service: Assist servers in delivering beverages to tables, refilling water glasses, and assisting with beverage orders as needed.
- Food Delivery: Help servers in delivering food orders to tables promptly and accurately, ensuring proper presentation and temperature.
- Clearing Tables: Clear tables of used dishes, glassware, and utensils between courses and after guests have finished their meals, maintaining a clean and tidy dining environment.
- Assisting Guests: Respond to guest requests promptly and courteously, providing assistance with menu questions, special requests, or additional items needed.
- Team Collaboration: Work closely with servers, hosts/hostesses, and kitchen staff to ensure efficient communication and teamwork during meal service.
- Sanitation: Maintain cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, and disposing of waste properly.
- Stocking Supplies: Assist in restocking supplies such as napkins, condiments, and beverage stations to ensure availability throughout the meal service.
- Customer Service: Provide friendly and attentive customer service to guests, anticipating their needs and ensuring a positive dining experience.
Top Requirements:Team Up: Be Golden, Collaborate and Help Others Succeed.Own It: Be a role model, Embrace Responsibility and Keep Learning.Passionately Serve: Be Positive, Care Deeply and Create Memories.Qualifications:Previous Experience: Previous experience in a restaurant or hospitality setting is preferred but not required. We welcome candidates with a positive attitude and willingness to learn.Customer Focus: Passion for providing excellent customer service and creating a welcoming atmosphere for guests.Team Player: Ability to work collaboratively as part of a team and support fellow team members during busy periods.Communication Skills: Clear and effective communication skills, with the ability to interact professionally with guests and colleagues.Physical Stamina: Ability to stand and walk for extended periods and lift trays or other items as needed.Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.High school diploma or equivalent.Join our team and be a part of delivering exceptional dining experiences to our guests!About Us:Founded in 1979, Shamin Hotels is an award-winning hospitality organization with over 9,000 rooms in 76 properties. It is recognized as the largest hotel owner and operator throughout Virginia, as well as one of the top ten hotel owners in the country. Deeply rooted at the forefront of the hospitality industry, Shamin Hotels has assembled a portfolio that spans multiple renowned brands, reflecting its commitment to developing experiential accommodations across many market segments while providing extraordinary experiences for a wide range of guests as well as growth opportunities for its associates. For additional information, please visit www.shaminhotels.com.Apply Here!: Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.