OverviewThe responsibility of the Server Assistant is to assist the server in whichever capacity is needed to make guests feel welcomed, comfortable and well taken care of.Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).ResponsibilitiesDuties include but are not limited to:
- Anticipate and service the guest's needs before requests are necessary.
- Retrieve and stock all linen, china, silver, glassware and food and beverage items.
- Complete opening and closing side work as assigned and have all tables set according to standard.
- Provide unobtrusive and professional service.
- Provide water, bread and butter service throughout the meal to guests.
- Offer coffee or tea and serve any requested according to hotel standards.
- Crumb tables.
- Carry trays properly and safely as well as break them down.
- Clear tables and reset them for specific number of persons.
- Provide quick and attentive assistance to any mishap in the restaurant.
- Breakdown any buffets, displays or stations between service or when needed.
- Assist servers when needed.
- Recognize and address potential intoxicated disruptive or undesirable guests.
- Perform other duties as assigned.
Qualifications
- Minimum of a high school diploma (or equivalent) and 0-2 year of food service experience. However, a combination of experience and/or education will be taken into consideration.
- Certified in CPR, First Aid AED
- Organizational skills.
- Great attention to detail.
- Solid communication skills.
- Average reading, writing and oral proficiency in the English language.
- Strong commitment to service.
- Strong customer service skills.
- Strong interpersonal and teamwork skills.
- Ability to work a variety of shifts as will involve days, evenings, weekends and holidays.
- Must be able to go up and down staircase as well as stoop and bend.
- Must be able to lift up to 25 pounds.
At this time, Keswick will not sponsor a new applicant for employment authorization for this position.HCP100