Tao Group Hospitality
Location: New York,NY, USA
Date: 2024-12-17T23:36:03Z
Job Description:
Tao Group Hospitality offers competitive benefits for all full-time team members such as:* Medical, Dental, and Vision Coverage* 401(k) Retirement Program with Employer Match* Life and Disability Insurance Plans* Ancillary Insurance Plans* Mental Health Support and Services* Fertility & Family Forming Support and Resources* Pet Insurance* Employee Discounts* TAO Savings Marketplace* Time off and much more!Actively takes orders, conducts full and complete beverage/food service, and monitors guests' lounge/bar experience. Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:* Anticipate and accommodate all needs of the guests.* Provides professional and exceptional service.* Presents menus, answers questions, and makes suggestions for all beverage and food items.* Inform guests of all food and beverage specials, with prices.* Required to solicit any allergy or dietary restrictions from each guest.* Accurately enters all orders into the POS system.* Ensures the delivery of all food and beverage to the guests.* Maintain general cleanliness of assigned stations and the entire venue.* Follow supervisor's instructions, communicate with and support co-workers, and be a team player.* Possesses in-depth knowledge of all food and beverage menus and the company.* Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.* Follows all company procedures when providing bottle service.* Follows proper cash/payment card procedures.* Complies with Department of Health and company sanitation standards.* Accurately completes all end-of-shift financial procedures.* Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.* Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including:* Ensures all lounge furniture is clean and free of debris* Sets tables with proper settings* Stocks side-stations with prescribed supplies* Performs opening & closing side-work as prescribed* Reports all breakage, and damage of equipment or furniture immediately to management.* Attends and participates in daily pre-service meetings.* Attends and participates in any training sessions or departmental meetings.* Learn by listening, observing other team members, and sharing knowledge while leading by example.* Portrays a positive and professional attitude.* Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments* Works as part of a team and provides help and support to all team members.* Assist and/ or complete additional tasks as assignedTRAINING REQUIREMENTS:* Tao Group Hospitality in-venue server trainingEDUCATION/WORKING KNOWLEDGE:* Previous hospitality experience.* Previous cocktail and/or floor server experience.* Experience in a high-volume restaurant/lounge.SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULEThe work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions* Ability to write and verbally communicate* Must have good positive energy throughout the day* Must be able to print legibly for team members, management, and guests to read* Must be able to kneel, bend, and stand for extended periods of time* Must be able to move quickly* Must be able to push and lift up to 50 lbs.* Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required* Exposure to cleaning materials* Exposure to hot kitchen elements or cleaning materials.* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required* Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment* Maintain a professional, neat, and well-groomed appearance adhering to Company standards* Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner* Ability to maintain confidentiality* Ability to handle a fast-paced, busy, and somewhat stressful environment
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