Location: Columbus,OH, USA
Live! Hospitality & Entertainment is bringing it's first Draftkings Sports & Social to the Columbus area (opening Summer 2024). Draftkings Sports & Social will deliver an immersive sports entertainment and dining experience. The concept brings together Draftkings top rated and industry leading sports gaming platform with Sports & Social's market leadership in operating high-energy, first-class dining and entertainment venues.
Server Responsibilities include, but are not limited to:
* Greet all guests and take beverage and food orders in a prompt and professional manner.
* Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
* Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
* Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
* Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
* Communicate with guests clearly, patiently and with good humor.
* Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
* Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
* Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
* Must be able to complete all side work assigned.
* Accurately account for all sales and payments from the guest.
* Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
* Promote teamwork and quality service through daily communication and coordination with other departments.
* Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.
Server Qualifications
* At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
* Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
* Must meet state legal age requirements.
* Must speak fluent English, other languages preferred.
* Must be courteous, pleasant, and good natured.
* Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
* Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
* Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
* Basic math skills are frequently used when handling cash and credit.
* May be required to work nights, weekends, and/or holidays.
The Server position requires the ability to perform the following:
* Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
* Must be able to efficiently and safely stand and move about the entire facility during each shift.
* Handling food, objects, products and utensils effectively and safely.
* Bending, stooping, kneeling, lifting.