Beef ‘O' Brady's is about great food, good sports and a comfortable family atmosphere. Our guests have come to appreciate Beef's friendly service and the value of our quality food.
We are looking for people who are:
- Genuinely passionate about customer service
- Dedicated, fun-loving people
- Driven to consistently perform at a high level
- Motivated by working as a valuable member of a team
Required Duties and Responsibilities:
- Arrives to work on time, neatly groomed and in a clean uniform for every shift
- Demonstrates a positive attitude at all times, willing to help out where needed
- Follows all Beef ‘O' Brady's safety, sanitation, and employee guidelines
- Welcomes and greets guests to make them feel comfortable and well taken care of
- Communicates and interacts well with families and kids
- Follows Beef's steps of service in exceeding the Guest's experience
- Learns the names and personally recognizes regulars
- Knowledgeable of Beef's menu to describe items and inform guests of feature items
- Take food and beverage orders and enter orders in POS system
- Prepares and serves cocktails, beer and wine according to recipes.
- Deliver food and beverages in a timely manner
- Monitor guest's dining experience and ensure they are satisfied with food and service
- Respond promptly and courteously to any requests
- Possess basic math skills and money handling to make proper change and process credit card payments
- Prepare final bill, present check, take payment, process credit card or make change
- Thank guest for their visit and invite them to return
- Smiles and interacts with all Guests at all tables, not just their own
- Assists other team members in taking care of Guests, cleaning and maintaining tables, and running food
- Performs side work at the start and end of each shift as required by service station assignment
- Maintains a clean work area, dining room and bar during the shift
- Follows all requirements for the responsible service of alcohol
- Can complete requirements of job without constant supervision
- Responsible for running side work such as washing glassware and rolling silverware during shift
- Must be flexible in schedule requirements as hours may fluctuate due to sporting and community events
- Works as a team to ensure guest satisfaction
Candidate Requirements:
- Meet state and local age requirements for serving alcohol
- Food Handler Certification (or other state approved program if required)
- Be able to operate basic restaurant equipment: POS, soda machine, coffee/tea maker, etc
- Previous server/bar experience preferred but not required
- Must be able to stand and walk for extended periods of time
- Must be able to lift and carry items up to 25 pounds
- Must be able to smile and clearly communicate with all guests, co-workers and management
- Must be able to balance and carry multiple food and beverages to and from dining area. Team Player, Hard Worker, Honest