DescriptionJoin the Jalapeno Tree family and become a part of the Pepper Posse! At the Jalapeno Tree, we are passionate about delivering Crazy Good Mexican Food in a family-friendly atmosphere. We are seeking energetic, motivated individuals who are dedicated to exceptional guest experiences, high-quality ingredients, and exemplary service. As a server, you will be responsible for providing excellent customer service, taking and delivering orders, and ensuring that guests have a positive dining experience.Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner. Provide information about the menu, specials, and make recommendations accordingly.
- Take accurate food and drink orders from guests, ensuring that special requests and dietary/allergy restrictions are communicated to the kitchen.
- Serve food and beverages to guests in a timely and efficient manner. Ensure that orders are delivered accurately and meet the restaurant's quality standards.
- Monitor and attend to guests' needs throughout their meal. Refill drinks, clear empty plates, and ensure that tables are clean and organized.
- Present checks to guests, process payments, and handle cash and credit transactions accurately.
- Address and resolve any guest complaints or issues with professionalism and efficiency. Escalate any unresolved issues to management as needed.
- Maintain cleanliness and organization of the server station, dining area, and other workspaces. Ensure that all health and safety standards are followed.
- Assist with opening and closing duties and sidework as assigned.
Benefits
- Competitive hourly wage and tips
- Health insurance
- Dental insurance
- Vision insurance
- Paid vacation
- Opportunities for advancement
RequirementsRequirements
- Qualifications:
- Must be at least 18 years of age.
- Ability to handle multiple tables and tasks simultaneously in a fast-paced environment.
- Ability to operate point-of-sale (POS) systems and handle cash and credit transactions.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Certifications:
- TABC Certification for serving alcohol.
- Texas Food Handlers Certification.
- Skills:
- Strong customer service skills with the ability to engage with guests and provide an exceptional dining experience.
- Clear and effective communication skills for taking orders, interacting with guests, and coordinating with team members.
- Excellent organizational and time management abilities.
- Proficiency in using point of sale (POS) systems and other restaurant management software.
- Physical Requirements:
- Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds.
Preferred Qualifications
- Previous experience as a server or in a customer service role is preferred but not required.
- Working knowledge of point-of-sale systems preferred.
- High school diploma or GED preferred