Server
: Job Details :

Job Description Job Title: ServerReports To ManagerJob Summary Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server 's primary objective is to show our guests such a marvelous time, they will want to return.Activities & Responsibilities Primary o Promote, work, and act in a manner consistent with the mission of Butter Churn: The mission of the Butter Churn Restaurant is to provide a safe, comfortable, and family dining adventure. o Monitor and observe guests dining experience to ensure guests are satisfied with the food and service, and respond promptly and courteously to correct any problems. o Prepare checks that itemize and total meal costs and sales taxes. o Take food or beverages orders from guests. o Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required. o Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services o Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy. o Clean tables or counters after guests have finished dining. o Prepare hot and cold drinks for guests. o Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. o Stock service areas with supplies such as coffee, food, tableware, and linens. o Explain to guests how various menu items are prepared, describing ingredients and cooking methods. o Prepare tables for meals, including setting up items such as linens, silverware, and glassware. o Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. o Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests. o Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. o Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. o Escort guests to their tables. o Fill salt, pepper, sugar, cream, condiment, and napkin containers. o Thank guests for their visit and invite them to return. o Attend all scheduled employee meetings and offers suggestions for improvement. o Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant. o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.Supplemental o Provide guests with information about local areas, including giving directions. o The only transaction is by Credit card at the tables, any and all cash transactions will be done at the cash register by host/hostess. There is no exchange cash from a guest check at the table. Tools & Technology (examples in parentheses) o Bar code reader equipment o Cash registers o Commercial use cutlery o Credit card processing machines o Paging controllers o Point-of-sale receipt printers o Point-of-sale terminals and workstations o Touch screen monitors o Point-of-sale software (JUMP Ware; Hospitality Control Solutions Aloha Point-of-Sale; Intuit QuickBooks Point of Sale; MICROS Systems HSI Profits Series; NCR Advanced Checkout Solution; NCR NeighborhoodPOS; The General Store; ClubSoft Food & Beverage Point of Sale; DataTeam Lunch Express; Dinerware Intuitive Restaurant; Food Service Solutions POSitive ID System; Restaurant Manager)Minimum Qualifications o Basic knowledge of dining room and service procedures and functions o Basic mathematical skills o Able to understand and speak using the predominant language(s) of guests o Able to handle money and operate a point-of-sale system o Able to safely lift and easily maneuver trays of food and containers weighing up to 25 pounds o Able to reach, bend, stoop and frequently lift up to 50 pounds o Able to work in a standing position for long periods of time (up to 9 hours) o Other duties to be assigned.